10/13/2026
United Healthcare patients, please be aware.
A message to our patients with UnitedHealthcare insurance plans:
Our current contract with UnitedHealthcare (UHC) ends Dec. 31, 2026. And we are in discussions with UnitedHealthcare, actively working toward a new agreement. However, if an agreement is not reached before Jan. 1, 2027, Mercy Health physicians, hospitals and care sites in Ohio will be considered out of network for patients covered by UHC.
For now, nothing changes. You should continue to see your Mercy Health physicians and care teams and keep any scheduled appointments.
Emergency care remains available regardless of network status. If Mercy Health becomes out-of-network with UHC, patients receiving ongoing care for certain chronic or complex conditions may qualify for Continuity of Care protections.
What you can do now:
To better understand your options and ensure your access to Mercy Health care, consider taking the following steps:
▪️ Call UnitedHealthcare at the number on the back of your insurance card to ask how your coverage could be affected.
▪️ Talk with your employer or benefits representative if you receive UHC coverage through work.
▪️ If you have a Medicare Advantage plan with UHC, you will have an opportunity to make a plan change during the Annual Enrollment Period, if necessary.
▪️ Visit https://www.mercy.com/UHCUpdates to learn more about your coverage options and ways to keep your Mercy Health care team in network.
At Mercy Health, we understand how important it is to continue receiving care from care teams you know and trust. We remain committed to reaching an agreement that protects access to affordable, high-quality care and we will continue to keep you informed.