03/16/2020
Effective immediately for Horizon BCBS Members regarding telemedicine:
Coronavirus Preparedness
We want to make sure you have access to the care you need.
Your health and well-being continue to be our top priority as we monitor the coronavirus (COVID-19) pandemic and its impact.
Effective immediately and for the next 90 days, Horizon Blue Cross Blue Shield of New Jersey (Horizon BCBSNJ) is waiving all member cost-sharing obligations (out-of-pocket costs) for covered telemedicine services delivered by an in-network doctor or in-network mental health professional through Horizon CareOnlineSM, our telemedicine service.
The waiver applies to qualified telemedicine visits for any covered purpose including diagnosis or treatment of COVID-19, routine care or mental health care. This waiver does not change the benefits included in your plan; it simply eliminates cost as a potential barrier to getting care.
Horizon BCBSNJ is also waiving member cost-sharing (out-of-pocket costs) for covered services associated with a visit to an in-network doctor or in-network mental health professional including primary care doctors, specialists, therapists, LCSWs or urgent care doctors.1
As with all routine, primary care, mental health or follow-up office visits, no prior authorization is required.
