07/16/2025
⭐ Reputation & Reviews
Truett is widely praised for its exceptional customer service. On the Waco Chamber directory, it holds a perfect 5.0 rating from 13 verified reviews.
Customers frequently mention that founder Randy Truett and his team are “helpful,” “knowledgeable,” and “trustworthy”
Reddit
+13
Chamber of Commerce
+13
FindGlocal
+13
Freddie Wilson (Jan 2024): “helped make the transition much less intimidating... appreciate all the help and support.”
Rick Bailey (Sep 2023): “Great service. Very knowledgeable and trustworthy. Good people.”
Floyd Horn (May 2023): “Absolute perfection in every form... went out of their way to help guide us… 5 stars plus.”
Chamber of Commerce
Other platforms echo this sentiment:
Seasons.com lists Truett with a 5.0 star average from 8 reviews
Seasons
+1
Seasons
+1
Expertise.com highlights Truett as one of the top health insurance agencies in Waco, noting its “veteran-owned” status, extensive experience, and broad plan offerings for various age groups
Truett Insurance Services
+11
Expertise
+11
Chamber of Commerce
+11
🏢 Services & Background
Based in Waco since 2017, the agency is locally rooted—Randy and his teenage daughter are residents .
They offer an extensive range of insurance products:
For clients 65+: Medicare supplements, Medicare Advantage, dual plans, drug, dental & vision options.
Under 65: Medical, accident, critical illness, dental/vision, gap coverage.
Life insurance and coverage for students and young adults
Expertise
Truett Insurance Services
+1
Expertise
+1
They emphasize a “service beyond the sale” philosophy and report over 1,800 happy clients, 70% average monthly savings, and 25+ plan options
Reddit
+5
Truett Insurance Services
+5
Expertise
+5
📍 Location & Accessibility
Offices are at 900 Austin Ave, Suite 402/503, Waco, TX 76701
Chamber of Commerce
+6
MapQuest
+6
Truett Insurance Services
+6
Operating hours (Mon & Wed 9 am–7 pm; closed other days) are geared toward accommodating clients outside typical 9–5 schedules .
🧭 Overall Impression
Truett Insurance Services appears to:
Deliver personalized, highly praised customer service—clients consistently describe Randy and his team as kind, attentive, and supportive.
Provide broad coverage options tailored to both seniors and younger individuals.
Live up to a community-first, trust-based ethos, underpinned by local roots and veteran ownership.
Maintain a strong reputation in Waco—multiple reliable sources report a flawless 5-star average on more than 20 combined reviews.
✅ Final Take
If you're seeking an insurance partner in Waco known for exceptional service, clear communication, and a wide selection of plans—especially in Medicare or health insurance—Truett Insurance Services stands out as a top-tier choice. Their focus on long-term client relationships and consistently glowing feedback makes them a trustworthy pick.
Call now to connect with business.