06/01/2026
🌟 Staff Spotlight: Meet Maria Torres 🌟
If you’ve ever reached out with a question and felt truly heard, chances are Maria Torres was on the other end of the conversation.
Maria’s strength is connecting with customers and making them feel acknowledged, supported and accomplished when working through plan questions. She enjoys talking with customers, helping them troubleshoot issues, and making sure they’re connected with the right team member so nothing falls through the cracks.
Maria’s goal is simple and meaningful: to help customers feel accomplished by guiding them toward solutions—whether that means answering questions directly or making sure they get to the right place for help. She wants customers to know that when in doubt, they should always call. Maria is always ready to help.
Outside of work, Maria likes to stay active. She’s recently taken up running and enjoys challenging herself to go a little farther each time. Also, in her formative years Maria was part of the Waco Young Artists program, where her concentration was Starlight lilies—using different media to bring them to life. They’re also her favorite flower.
If Maria’s day had a theme song, it would be “Here Comes the Sun” by The Beatles—a perfect reflection of her positive, encouraging approach.
We’re grateful for Maria’s warmth, persistence and dedication to making sure every customer feels supported and confident.