Centricity

05/21/2026

Flooring is an experience in our home and one that seems to have generational preferences. Think your grandparent's home, then your parent's home and now yours. Do the floors differ in your family?

05/08/2026

Proud of our VP of Sales for penning this article in the current issue of National Wood Flooring Association/Hardwood Floors Magazine. Balancing the intersection of AI technology and the human connection is a key component for success in the flooring industry.

In today’s showroom, consistency is everything. AI is helping flooring sales teams streamline follow-up, handle objections, and guide customers without sacrificing relationships.

Read the full article here ⏩ https://hardwoodfloorsmag.com/leveraging-ai-to-win-more-flooring-sales-without-losing-the-human-touch/

04/27/2026

Having returned from the National Wood Flooring Association/Hardwood Floors Magazine 2026 Expo in Orlando last week, we are grateful for being a part of the action. A highlight was seeing our VP of Sales take the stage on the AI panel, sharing perspectives on how this technology is shaping the industry. Centricity hosted a VIP breakfast reception afterward to continue those conversations with peers and partners. During two full days on the expo floor, our team loved reconnecting with familiar faces and meeting so many new professionals passionate about advancing the wood flooring space.
Thank you to everyone who stopped by, we enjoyed greeting you.

04/13/2026

It’s a common challenge in many flooring showrooms: inconsistent results, overwhelmed customers, and missed follow-ups.
~But what if you could fix that, at scale?
In this article, Centricity Vice President of Sales shares how AI is helping retailers improve close rates, handle objections better, and support sales teams without replacing the human connection that matters most.

👉 Take a look at how the future of flooring sales is evolving. See link to National Wood Flooring Association/Hardwood Floors Magazine full story in Comments below. This conversation is part of an upcoming Panel discussion at nwfa expo 2026 Orlando If you are going to be attending be sure to catch the Panel and come see us in Booth 1413.

04/08/2026

Homeowners are still investing in their homes and how they think about those investments is changing.

More than ever, people want to protect what they buy, especially when it comes to big purchases like flooring. From everyday accidents to unexpected damage, protection plans are becoming an important part of the value equation.

This shift is getting attention across the flooring industry, with recent coverage highlighting the growing role of protection in today’s home improvement decisions. Read full story in the News, link in Comments.

If you’re attending NWFA Expo in Orlando, Visit with Centricity in Booth 1413 to learn more!

03/30/2026

AI isn’t the future of work it’s reshaping it.
Centricity will be on the ground at the 2026 NWFA: National Wood Flooring Association/Hardwood Floors Magazine Expo in Orlando, and we’re bringing the AI conversation with us and more.
All hands-on deck, our Vice President of Sales, Andy Iamaio, is part of the panel, “Using AI to Streamline Processes and Workplace Efficiency”. Real life examples being shared on how AI is driving operational impact in the flooring industry.
Stop by Booth 1413 to connect with our team.

02/23/2026

Nearly 10,000 claims processed monthly.
In 2026, we’re implementing new systems to make every claim experience smoother, faster, and more efficient.
Continuous improvement isn’t a goal, it’s our standard.

02/09/2026

Life happens — even when you’re not competing for gold.

🥇 That’s why an Accidental Damage Flooring Protection Plan matters:
✔ Covers the unexpected
✔ Protects investments
✔ Live without worrying about every step

Because floors should be ready for real life, not just perfect conditions.

01/22/2026

A Centricity team attended another successful Convention last week, joining Floor Coverings International for their Annual event. What a treat to greet and meet franchisees while sharing information about Accidental Damage Service Protection Plans.

01/14/2026

It's a great week already in Colorado during the CCA Global Partners Annual conneXtion Convention. Thank you for inviting to attend.