Electronic Billing & Customer Support

Electronic Billing & Customer Support We manage people plans—flexible payment solutions that adapt to real life. Over the years, we have found that these needs have changed very little.

EBCS Group is the parent company of VetBilling 🐾 & MyDentalBilling 🦷, helping practices offer savings accounts, memberships & in-house plans with heart ❤️. Since 1986, Electronic Billing & Customer Support (EBCS) has been helping companies manage their billing, collecting, cash flow, and customer satisfaction. Our commitment to excellence in customer care, efficiency, technology and professionalis

m serve as guiding principles to our success and yours. What has changed are customers’ expectations and the mechanisms that allow you to deliver these services. In 1986 the Internet, smart phones and debit cards were not part of the billing landscape. Now they are the staples of the billing and collecting industry. We do not think outside the box, we get rid of the box. Our solutions will help your business grow in ways you would not think was possible. Total Financial Services, Inc (NMLS #: 1674066)

⸻📍 Live from the “Sweeten Your Skills” Workshop in Hershey, PA!We may be all business when it comes to helping dental pr...
08/01/2025



📍 Live from the “Sweeten Your Skills” Workshop in Hershey, PA!

We may be all business when it comes to helping dental practices manage cash flow, but today we’re trading spreadsheets for chocolate bars 🍫

Thanks to Pivotal Solutions for creating such a fun and info-packed CE event! If you’re here today, stop by and say hi to Bobbie Luterman from the MyDentalBilling team (here she is making friends with the Hershey’s characters 👀).

💬 We’re proud to support practice teams with flexible billing solutions like:

✅ In-house payment plans
✅ Dental Savings Accounts
✅ Membership billing
✅ Prepayment options

Because we don’t just manage payment plans — we manage people plans. ❤️

03/17/2022

Has the "Great Resignation" been good for the workers that made the shift from one company to another?

According to a survey by The Muse, 72% said they have experienced "shift shock".

The grass is not always greener on the other side.

Click the link in the comment below to read about the survey.

EBCS/MyDentalBilling offices will be closed in observance of the Independence Day holiday on Monday, July 5.  Regular bu...
07/01/2021

EBCS/MyDentalBilling offices will be closed in observance of the Independence Day holiday on Monday, July 5. Regular business hours resume Tuesday, July 6 at 9:00am Eastern. Wishing all our clients and friends a safe and happy holiday!

Many business owners don't want to offer in-house payment plans -- but the fact is, many customers can't afford the upfr...
10/14/2020

Many business owners don't want to offer in-house payment plans -- but the fact is, many customers can't afford the upfront cost of premium professional services and products -- and over 60% don't qualify for third-party credit. The effects of COVID have reduced credit approvals even more.

In-house payment plans can expand your customer base by making your products or services more affordable.

That said, managing in-house payment plans can be a lot of work. To run an effective in-house payment program, you need a comprehensive system that encourages on-time, successful payments.

That's where EBCS comes in. Our robust platform gives you the tools to run a stellar in-house payment program - minus the administrative headaches. From a single dashboard, you can set up customized payment solutions in minutes.

You remain in control of payback terms. Determine down payments, billing cycles and payback periods with a click. Use our optional soft credit check feature to instantly pre-qualify customers for a payment plan.

Behind our platform, dedicated payment specialists manage your customers' payments. We immediately flag failed payments and work to resolve them, and we offer full collection services too.

Don't stress about money. Let EBCS do the work for you.

Explore a partnership with us:

Dentists & Orthodontists: https://mydentalbilling.com/

Other service providers: https://www.ebcs-solutions.com/

Not sure if your business is a good fit? We offer a multitude of recurring payment and budgeting solutions for customers, including membership and subscription billing. Give us a call if you need a customized solution: 800-766-1918.

It's essential to meet patients where they are financially during these times of economic uncertainty.  Use MyDentalBill...
07/30/2020

It's essential to meet patients where they are financially during these times of economic uncertainty. Use MyDentalBilling's powerful payment management platform to offer your patients in-house payment plans, dental savings accounts, or any type of membership plan you'd like...and for a limited time, your dental practice can try MyDentalBilling FREE for the first 60 days.

Don't lose patients because they're afraid they can't afford to pay for services. With MyDentalBilling, they can spread payments out over time, which is easier on a strained budget.

Learn more about our dental payment solutions and find out how to set up your quick demo here 👇
https://mydentalbilling.com/

A payment platform to help your practice in these unprecedented times.
05/12/2020

A payment platform to help your practice in these unprecedented times.

97% success

03/19/2020

EBCS/Electronic Billing & Customer Support’s Founder and President, Tony Ferraro, began moving the organization in the d...
02/25/2020

EBCS/Electronic Billing & Customer Support’s Founder and President, Tony Ferraro, began moving the organization in the direction of practicing Conscious Capitalism when he attended last night’s meeting of Startup Grind in Columbia, MD, featuring keynote speaker Wendy Moomaw, MBA, MS, PCC.

Wendy is the Executive Director of Conscious Capitalism Central Maryland, as well as the CEO of Moomaw PEP: Passion-Energy-Purpose (see Wendy Moomaw - Leading with Passion, Energy, and Purpose), and founder of the Conscious Collaboratory.

The 4 Tenets of Conscious Capitalism will serve as guiding principles for EBCS as we head into the future. Those 4 Tenets are:

✳️ HIGHER PURPOSE: Recognizing that every business has a purpose that includes, but is more than, making money. By focusing on its Higher Purpose, a business inspires, engages, and energizes its stakeholders.

✳️ STAKEHOLDER ORIENTATION:
Recognizing the interdependent nature of life and the human foundations of business, a business must create value *with* and *for* its various stakeholders (customers, employees, vendors, investors, communities, etc.). Like the life forms in an ecosystem, healthy stakeholders lead to a healthy business system.

✳️ CONSCIOUS LEADERSHIP:
Human social organizations are created and guided by leaders – people who see a path and inspire others to travel along the path. Conscious Leaders understand and embrace the Higher Purpose of business and focus on creating value for and harmonizing the interests of the business stakeholders. They recognize the integral role of culture and purposefully cultivate Conscious Culture.

✳️ CONSCIOUS CULTURE:
This is the ethos – the values, principles, practices – underlying the social fabric of a business, which permeates the atmosphere of a business and connects the stakeholders to each other and to the purpose, people and processes that comprise the company.

Business leaders in the Conscious Capitalism network are committed to elevating humanity through business, which includes demonstrating what it means to have a purpose beyond profit.

We intend to put these principles into practice across our entire business and all its verticals, including veterinary, dental, health & fitness, and membership services.

To learn more about Conscious Capitalism, we invite you to explore the website at https://www.consciouscapitalism.org/

Discover how MyDentalBilling is empowering practices to attract new clients without paying those outrageous third party ...
01/29/2020

Discover how MyDentalBilling is empowering practices to attract new clients without paying those outrageous third party fees. www.ebcs-solutions.com

Address

Timonium, MD
21093

Opening Hours

Monday 9am - 6pm
Tuesday 9am - 6pm
Wednesday 9am - 6pm
Thursday 9am - 6pm
Friday 9am - 6pm

Telephone

+18007661918

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