As a not-for-profit financial cooperative, TrailNorth Federal Credit Union provides membership and financial services to:
Persons who live, work, worship or attend school in, or businesses or legal entities located in Essex, Washington, Warren, Clinton and Franklin Counties in New York and Addison County in Vermont. Immediate family members of a person eligible for membership. Immediate family member is defined as a spouse, child, sibling, parent, grandparent or grandchild. This would include step-parents, step-children, step-siblings and adopted relationships. Eligibility also extends to unrelated persons who share a residence and who maintain a single economic unit. This includes any person who is a permanent member of, and helps maintain, the household. Organizations of such persons, such as associations, churches, etc.
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TrailNorth Federal Credit Union’s Social Media Public Use Policy:
TrailNorth Federal Credit Union has created a page on Facebook as a way to interact with members and potential members, foster a sense of community, and discuss topics related to TrailNorth Federal Credit Union products and services. TFCU follows our internal policies related to member security and information. We are committed to a transparent and honest social media flow. In order to maintain the integrity of TFCU and protect our members’ information, while ensuring that exchanges are productive, informative, respectful of diverse viewpoints and lawful; we will review all comments and we will delete posted comments that are, or include:
• Off Topic - If you have an idea for a subject, would like to provide feedback, or would like a TrailNorth Federal Credit Union employee to follow-up with you, we prefer that you contact us directly at [email protected].
• Spam - Comments focused on selling a product or service, or comments posted for a purpose of driving traffic to a particular website for personal, political, or monetary gain will be deleted.
• Personal Attacks - If you disagree with the content, we would like to hear from you, but ask that you refrain from personal attacks or being disrespectful to others. Malicious intent and/or participation not in the spirit of civil conversation will be deleted.
• Illegal - Posts must not violate laws that govern use of copyrights, trade secrets, etc.
• Offensive Language - Comments that contain threatening, hateful, offensive, derogatory, profane, provocative or sexually explicit language will not be tolerated and will be deleted.
• Private or Confidential Information - Please do not provide any of your specific account details or other personal information when posting comments. If you have immediate service needs, please contact a Member Service representative at 518.585.6725, visit one of our local branches for assistance, or email us at [email protected].
• Posts in HTML format (or URLs) will not be accepted. Please only use plain text when submitting your comments.
• Posts from individuals under the age of 13 will not be accepted.
• Posts Containing Photos will not be accepted unless specifically requested by an authorized representative of TrailNorth Federal Credit Union for a contest or other business-related purpose. In these instances, pictures will be reviewed and will not be posted if deemed inappropriate. All comments are carefully reviewed by TrailNorth Federal Credit Union after being posted to our social media sites. Comments are monitored, but not controlled by TrailNorth Federal Credit Union. At our sole discretion, TrailNorth Federal Credit Union reserves the right to delete the posting of any comment we deem inappropriate. TrailNorth Federal Credit Union does not endorse any comments made by its employees unless they are authorized representatives of the credit union. All statements and viewpoints expressed in the comments are strictly those of the commenter alone and do not constitute an official position of TrailNorth Federal Credit Union unless they are posted by the original author (who is an authorized representative of the credit union) or by a subject matter expert responding on behalf of that authorized representative.
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Disclaimer:
TrailNorth Federal Credit Union (TFCU) does not assume any responsibility for user privacy while communicating with TFCU through social media channels. We ask that you please do not share personal information, account numbers, or other identifying information in comments or posts. We also ask that you refrain from using profane or abusive language in comments or posts. Comments or posts that violate the above will be pulled from those areas where TFCU has a social media presence. TFCU does not assume any responsibility for third-party posts. For questions specific to your accounts, please call 518-585-6725.
