06/27/2025
Have you ever asked ChatGPT a question and gotten an answer that sounded right but wasnât? đ¤
According to a 2025 article in The Wall Street Journal, AI chatbots like ChatGPT are trained to find conflicting, incorrect or incomplete information about the subject youâre asking about.
Thatâs why they sometimes âhallucinateâ answers, even when they donât have the facts. â ď¸
The problem? Most AIs arenât designed to say, âI donât know.â Instead, they give answers that seem confidentâeven if theyâre wrong.
đĄ So, what can you do to help manage the risk of getting inaccurate information?
Here are some tips from the article:
1ď¸âŁ Be specific. Vague questions often lead to vague (and less accurate) answers.
2ď¸âŁ Provide AI with sources. This can help the process.
3ď¸âŁ Double-check anything important. AI can be a great tool for drafts but final copy may need some scrutiny.
As financial professionals, we hear from clients who are experimenting with AI in all sorts of waysâfrom writing assistance to travel planning.
While these tools can be incredibly helpful, they still require human judgment to be used wiselyâwhich is why we thought this article was worth sharing.