ProEntity LLC

08/26/2022

06/30/2022

Recruit, screen, interview, or place individuals within an organization. May perform other activities in multiple human resources areas.
Tasks
• Interpret and explain human resources policies, procedures, laws, standards, or regulations.
• Hire employees and process hiring-related paperwork.
• Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA).
• Prepare or maintain employment records related to events, such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
• Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
Technology Skills
• Business intelligence and data analysis software — IBM Cognos Impromptu; MicroStrategy ; Oracle Business Intelligence Enterprise Edition; Qlik Tech QlikView
• Data base user interface and query software — Airtable; Blackboard software; LinkedIn ; Microsoft SQL Server
• Enterprise resource planning ERP software — Microsoft Dynamics GP ; NetSuite ERP ; Oracle Hyperion ; Oracle JD Edwards EnterpriseOne
• Graphics or photo imaging software — Adobe Systems Adobe Creative Cloud ; Adobe Systems Adobe Illustrator ; Adobe Systems Adobe Photoshop ; SmugMug Flickr
• Human resources software — ADP Workforce Now ; Kronos Workforce HR; Lawson Human Resource Management; Oracle Taleo
Occupational Requirements
Work Activities
• Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Working with Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
• Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
• Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
• Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
Detailed Work Activities
• Explain regulations, policies, or procedures.
• Administer personnel recruitment or hiring activities.
• Update knowledge of legal or regulatory environments.
• Administer compensation or benefits programs.
• Perform human resources activities.

06/30/2022

Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.

Tasks
• Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
• Greet persons entering establishment, determine nature and purpose of visit, and direct or es**rt them to specific destinations.
• Schedule appointments and maintain and update appointment calendars.
• Hear and resolve complaints from customers or the public.
• File and maintain records.
Technology Skills
Accounting software — Billing software; Bookkeeping software; Intuit QuickBooks
• Data base user interface and query software — Claim processing system software; Data entry software; FileMaker Pro; St. Paul Travelers e-CARMA
• Electronic mail software — Email software; IBM Notes ; Microsoft Outlook
• Word processing software — 3M Post-it App; Google Docs ; Microsoft Word

Occupational Requirements
Work Activities
• Working with Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
• Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
• Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
• Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
• Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Detailed Work Activities
• Schedule appointments.
• Answer telephones to direct calls or provide information.
• Greet customers, patrons, or visitors.
• File documents or records.
• Respond to customer problems or complaints.

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