My name is Jason Allers, I have worked for carriers in claims and underwriting and sales. I have worked for agencies large and small. One thing I have found is that most of my competition is concerned about one thing- profit. I am not condemning this. It’s a business, I get it. In the grand scheme of things, however, many lose sight of the customer, focusing on the next biggest thing, the next sal
e, the next commission. They lose sight of the important things we are here to do- to provide the best possible insurance product for the best possible price. I have been guilty of this from time to time myself, as sales goals needed to be hit; and as sales managers and agency owners pushed to grow premiums and profits, sometimes at the expense of the same people that rely on them to have their best interests at heart. I heard once that clients don’t care how much you know, but how much you care. This is a critical cornerstone in the formation of Sterling Casualty and one of the focal points to how I do business. I don’t chase policy holders and clients because I want to be rich. That was never my goal. I chase clients because I know that I can do a better job. That when someone calls with a claim, I can with a great degree of certainty tell them they are covered. If I can do this enough, I can live comfortably, create a nice life for my wife and three children, and someday I suspect when I am 90-something, retire! As I enter this new phase of my career, I hope that you will join me and help me usher in a new level of service and care that is not nearly as common as it should be. At Sterling Casualty, you will find a new level of personal service and high standard of care based on taking care of the customer that so many others have lost sight of.
