09/24/2026
2025 ANNUAL REPORT
Homeownership Testimonial
Jennifer’s relocation to Syracuse began a new chapter for her and her family. After arriving in the US in 2017 and spending several years in the Bronx, she began imagining something different. “Living in the city is harder,” Jennifer shared. “Everyone is doing their own thing, and no one is looking out for anyone.”
A calmer pace of life, paired with local family ties, made the transition feel natural. “For me it was easy,” she said. “We really like tranquility, and Syracuse offers that.” With their new life taking root and a growing family, it wasn’t long before they sought more space and stability through homeownership.
As first‑time homebuyers, Jennifer and her husband had many questions. “This was a totally unknown field for us,” she recalled. At Cooperative Federal, she found in-depth homebuyer education and a mortgage team who spoke her language. “They explained everything to us very patiently,” Jennifer said. “I had no doubts when they talked about how the process was going to be.”
Owning a home has brought new responsibilities, but also peace of mind. “Privacy, definitely,” she said. “That’s what we value the most.” Reflecting on the journey, Jennifer offers encouragement to others. “Buying a house is a step that can be a little scary,” she said. “But it’s not something you can regret because it’s something you say, 'This is mine.'"
