06/14/2025
Charity Care…Don’t be Embarrassed to Ask
Most hospitals offer assistance with medical bills through charity care, or financial need applications. While the existence of these funds is often not actively publicized by the facilities, they are available and accessible to patients at varying income levels.
In a recent case, a client with more than $10,000 in hospital and related-provider bills reached out to us, to help reduce their financial liability. After successfully navigating the patient through the financial need application process, we were able to erase $8,000 in charges and are now finalizing the same process with the affiliated providers who are recognizing the hospital’s determination of financial need for the patient.
We recommend that the first step that patients with excessive hospital bills should take is to investigate what funds might be available for those in financial need. Keep in mind, don’t be afraid to hear “no” as the answer.
You are no worse off than if you didn’t ask, but you will frequently hear “yes,” and this, after all, is your goal.
-Robert Berman from SysteMedic, Inc.
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