Freedom has evolved over the years to better serve the communities of Western Massachusetts. Originally founded as the Western Massachusetts Telephone Workers Credit Union in 1922 on Worthington Street, Freedom now has 9 branches located around the 91-corridor in Western Massachusetts from Feeding Hills to Greenfield. Persons living, working, or attending school in Hampden, Hampshire, Franklin, or Berkshire counties in Massachusetts or Hartford and Tolland counties in Connecticut are welcome to join! You can join on our website www.freedom.coop, where members can also apply for loans and open other accounts. Freedom membership offers:
· 24/7 access online
· Truly convenient banking with free online banking and bill pay
· Free mobile app with the ability to pay bills, deposit checks, and activate/deactivate your ATM/debit card!
· Options! A variety of loans, mortgages and savings products
· Access to thousands of ATMs via the SUM Network
· Local business banking, with an optional no-cost benefits package for your employees
Our page serves our foundation of communication: this page is a gathering place for our members, potential members, and community partners. We greatly encourage and appreciate dialogue, and want to hear your questions, concerns, suggestions, compliments and complaints. Please READ OUR COMMUNITY GUIDELINES before participating in our page. FREEDOM’S FACEBOOK COMMUNITY GUIDELINES
OUR PAGE IS PUBLIC
On a public page, anyone can see your posts on Facebook and your posts may show up in search-engine results (Google, Bing, etc.). Because our page is a public page and is open to anyone, we cannot be responsible for views expressed other than our own. We ask that everyone be mindful and courteous of your posts. COMMENT & POSTING POLICY
We expect conversations to remain polite in nature and we ask that participants treat each other, as well as our employees, with respect. At our sole discretion, we may delete comments or posts containing the following:
· Profane, obscene, inappropriate, or disruptive nature or language
· Non-Public Personal Information (i.e. Social Security numbers, account numbers, phone numbers, e-mail addresses, etc.) of any person’s
· Indecent, sexually explicit or pornographic content
· Threats; personal attacks; abusive, defamatory, derogatory; or stalking or harassing of any individual, entity or organization.
· Discriminatory or hateful speech of any kind regarding age, gender, race, religion, nationality, sexual orientation or disability
· False, inaccurate, libelous or otherwise misleading information
· SPAM, or personal/third party business advertisements
· Content linking to any kind of virus, malware, spyware, or similar program that could cause harm to a user's computer
· Unauthorized use of copyright, trademark, trade secret, intellectual property, or proprietary rights material of any form
MEMBER SERVICE INQUIRIES
This page is moderated by Freedom Credit Union’s marketing department. We will make every effort to respond in a timely manner to postings addressing legitimate questions, concerns, and complaints; however, we can't guarantee that we'll reply to every comment. For privacy reasons, member service and account support inquiries posted on social media sites will be directed to other credit union channels for resolution (i.e. If a question or concern is provided, it will be forwarded to the appropriate department for resolve. COPYRIGHT & INTELLECTUAL PROPERTY POLICIES
· By submitting any content to our page, you warrant and represent that you are the copyright owner of the content or that the copyright owner has granted you permission to use such content.
· By submitting any comment to our page, you warrant that Freedom Credit Union is held harmless from any repercussions, damages or liabilities in result of such commentary.
· By posting comments, posts, tagged photos, videos, ideas, or any other content on our page, you are granting Freedom Credit Union a nonexclusive right to republish, redistribute, or otherwise use this content in perpetuity in any way we see fit. This includes, but is not limited to, use in Freedom Credit Union marketing and advertising materials.
· Links to Third-Party Sites: We may post links to third-party sites when we think you’ll find the information valuable or useful. The appearance of external links on this site does not constitute official endorsement by Freedom Credit Union. PRIVACY & SECURITY POLICIES
Please note that when visiting any official Freedom Credit Union Facebook or other social media page, you are subject to the Terms and Conditions of Freedom Credit Union's privacy policy, general terms of use, as well as Facebook’s (or other social media site) Terms of Service and privacy policy. Our Privacy Policy can be viewed here: http://freedom.coop/pages.php?name=privacy_policy
Freedom Credit Union is federally insured by the NCUA (NCUA Part 701), and shares and deposits in excess of NCUA limits are fully insured by MSIC. Freedom is an Equal Housing Lender and an Equal Opportunity Employer. Freedom abides to the Children’s Online Privacy Protection Act (COPPA), and hence, posts from users under the age of 18 on Freedom’s social media pages are prohibited. Non-deposit investment products and services are offered through CUSO Financial Services, L.P. (“CFS”), a registered broker-dealer (Member FINRA www.finra.org /SIPC www.sipc.org) and SEC Registered Investment Advisor. Products offered through CFS: are not NCUA/NCUSIF or otherwise federally insured, are not guarantees or obligations of the credit union, and may involve investment risk including possible loss of principal. Investment Representatives are registered through CFS. Freedom Credit Union has contracted with CFS to make non-deposit investment products and services available to credit union members.
