01/27/2026
**1/27 7:30 a.m. Restoration Update**
SITUATION UPDATE
As of 7:30 a.m. this morning, approximately 11,300 members remain without power across our service area. Since this time yesterday, crews have restored power to more than 10,000 members, and restoration work continues today with both our crews and assisting crews from other utilities in Tennessee and neighboring states. Here is a breakdown of where outage numbers stand by county:
Sumner: 8,454
Robertson: 2,732
Cheatham: 53
Montgomery: 15
Stewart: 0
RESTORATION PROGRESS
Some members may notice that progress on the outage map appears slower in Robertson and Sumner counties compared to other areas in the west where outages are nearly cleared. This is due to the sheer extent of damage in these counties, whereas the western half of our territory did not get damage as severe. In many cases in Robertson and Sumner counties, crews are encountering multiple fallen trees and downed lines tied to a single outage location. Before power work can begin, all of that damage must be safely cleared.
We estimate there are well over 600 individual damage locations that must be repaired in Robertson and Sumner counties alone. Each one of these will likely require our crews to clear multiple trees, repair downed lines, and possibly also replace broken poles or damaged equipment. This layered damage means restoration takes more time, even with a large number of crews working in the area.
OUTAGE TRACKING
Some members have asked why the outage or ticket number associated with their location appears to change. During restoration, this can happen as crews work through damage and break larger outages into smaller, more specific repair areas. What may initially appear as one large outage can turn out to involve multiple downed lines, broken poles, or fallen trees discovered as work progresses. When this happens, our system separates those issues into individual outage reports so crews can track and repair each problem safely and accurately.
We’ve also heard questions from members who remain without power while nearby homes have already been restored. This does not mean your location was missed. Due to how the electric system is designed, nearby homes may be served by different lines, or there may be damage affecting only your location that must be repaired before power can be restored. Please know that your outage is still being tracked by CEMC crews, and restoration will continue until all remaining damage is addressed.
❗IMPORTANT: Because of how complex the damage situation is, we are unable to provide estimated times of when power will be restored. As we mentioned above, our crews often uncover more damage along the way as they make repairs, meaning we would not be able to provide accurate estimates for specific locations. We know this is frustrating for those who have been without power for long periods of time, but we will continue to work as quickly as possible to get you back online.
FREQUENTLY ASKED QUESTIONS
You can read more details about the ongoing outages, as well as the answers to common questions about the restoration process, outage reporting, and more on our website: https://cemc.org/2026/01/25/winter-storm-fern/
We expect to make significant progress today, and we thank our members still without power for their continued patience. We understand how difficult it is to be without power for such a long period without electricity, especially in freezing temperatures. Our crews will continue working to get power restored to all CEMC members.
