Jim Roebuck-State Farm Insurance Agent

Jim Roebuck-State Farm Insurance Agent Here to help life go right!

Let's start the week off with a smile😀--Honey our April Sponsor has been adopted! Thanks again to Humane Society of Sout...
06/01/2026

Let's start the week off with a smile😀--Honey our April Sponsor has been adopted! Thanks again to Humane Society of Southwest Missouri and all the great things they do for us and the pets left in their care.

05/29/2026

Due to declining customer activity, the catastrophe weather drive-thru site located in Springfield-1831 W. Kearney St-will be closing end of day June 5, 2026. So, if you have automobile weather damage from the April 28, 2026 storm we need you to submit your claim and get your appointment for inspection. You can call the office (417) 882-3266, use your SF mobile app or statefarm.com to report your claim. Thanks everybody!

05/07/2026

Just a quick update:

We want to thank everyone for your patience and understanding during recent storm event. The number of incoming claims has definitely slowed down. State Farm Claim Representatives have arrived in large numbers contacting customers, inspecting losses and paying claims! They are getting after it! Just a reminder the Drive In Site is by appointment only. They are inspecting 100+ cars per day! Appointments can be made during the initial claim contact call. If offered a virtual inspection, I recommend using this option. We have done our best to text everyone who has reported a claim to add SF claims as a contact-doing so will caller ID SF Claims on your phone. You can call or text us at 417 839 8088 or email [email protected].

Here is what our Customer Care Site looks like at 1831 W. Kearney St. Kearney and Kansas Expressway-parking lot just wes...
05/04/2026

Here is what our Customer Care Site looks like at 1831 W. Kearney St. Kearney and Kansas Expressway-parking lot just west of Hobby Lobby. Remember please, appointments are required and can be set up during initial claim call. Virtual option does exist and we are already getting great feedback from those who have use it so far!

Be sure and download the State Farm mobile app. This is a helpful too! You can track you claim status and attach claim documents using the app.

We are here to help you--you can stop in, call or text us at 417 882 3266 or email me at [email protected].

05/02/2026

I want to THANK everyone for your patience and understanding over the past few days. There has been a lot going on and we appreciate you!

Here we go: Our State Farm Customer Care Site location is ready to be announced: 1831 W. Kearney St Springfield, MO 65803-intersection of Kearney and Kansas Expressway-parking lot just west of Hobby Lobby. Construction has begun today. The first appointments will start next week. When complete it will handle 110 appointments per day.

Appointments are required and will be set up during the initial claim contact call. The claim office will first send you a text and then call. Several auto claim inspection options will exist-you can select which option is best for you. My concern is policyholders will just drive in without an appointment and not get the experience we want you to have.

The fastest and most efficient option will be a virtual appointment. These will streamline total loss vehicles and help manage local body shop volume. Select Service Body Shops appointments will eventually open back up plus the drive in Customer Care Site on Kearney St-you pick what is best for you.

State Farm has called in an additional 266 claim representatives, 28 claim management, 45 virtual claim reps plus the existing local claim teams. It is a very impressive group here to help us!

If you have any questions, you can track your claim status using the State Farm Mobile App, or call, text (417 882 3266) or email me at [email protected]. We are here to help you!

Thanks again!

04/29/2026

Just staying in touch on our recent storm--State Farm has declared a major catastrophe for several counties in Southwest Missouri. State Farm is sending a large claim group our way to handle our claims. Tents will be setting up soon for drive in estimates to handle most automobile claims--location will be communicated once finalized. Adjusters will be in touch to inspect Homeowner damage. Options to report claims: call my office 417 882 3266, State Farm Mobile App, statefarm.com or (800) 782 8332-24/7. Sorry, a lot calls are going to voice mail due to volume--we are all here and we will be calling you back! Hang in there we will get through this.

04/28/2026

Hey everyone! We have had a significant weather event this afternoon. If you have damage, you may file your claim direct with State Farm at (800) 782-8332 or through your State Farm mobile app. We are here in the office and will return all calls in a timely manner. Thanks!

Let's find Honey a home. She is our April Sponsor and looking for her forever home. Thank you Humane Society of Southwes...
04/06/2026

Let's find Honey a home. She is our April Sponsor and looking for her forever home. Thank you Humane Society of Southwest Missouri for everything you do for all of us!

Today we celebrate Tonya's 7th work anniversary with our office. She is a true professional. Knowledgeable, helpful, and...
04/01/2026

Today we celebrate Tonya's 7th work anniversary with our office. She is a true professional. Knowledgeable, helpful, and does the right thing every time. We are thankful she is part of our team. Great job Tonya!

Meet Princess Diana our March 2026 sponsor dog. GREAT NEWS---they just let us know she has already been adopted! Thank y...
03/04/2026

Meet Princess Diana our March 2026 sponsor dog. GREAT NEWS---they just let us know she has already been adopted! Thank you Humane Society of Southwest Missouri and team for all you do!

Address

1638 S Enterprise Avenue
Springfield, MO
65804

Opening Hours

Monday 8:30am - 5:30pm
Tuesday 8:30am - 5:30pm
Wednesday 8:30am - 5:30pm
Thursday 8:30am - 5:30pm
Friday 8:30am - 5pm

Telephone

(417)8823266

Website

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