08/03/2026
💔Spokane community, as these fires continue, our hearts are with every single person navigating this incredibly difficult situation.
🏪Our office remains under a Level 3 evacuation order. While our physical doors must stay closed, our entire team at Stoops Insurance & Financial Services Inc. is safe, working remotely, and fully available to support you.
🚒URGENT SAFETY REMINDER: Please do not attempt to return to your homes, and please do not try to visit our office, as both remain in an active, dangerous evacuation zone. Returning early puts your life at risk and can severely impede the emergency responders and fire crews who are working tirelessly to protect our neighborhoods.
🎗WHAT WE ARE DOING NOW: We are actively working to secure a temporary office space safely outside the evacuation zone so we can meet face-to-face with our displaced insureds. We will update you with that address the moment it is ready. Additionally, a dedicated State Farm catastrophe dispatch team is currently en route to the Spokane area to provide extra boots-on-the-ground support for our community.
🤳HOW TO REACH US: We are here for you. Please call our team at 509.498.4003 for guidance, coverage questions, or just a reassuring voice to help you figure out the next steps.
ℹCRITICAL CLAIMS INFORMATION: Customers can report claims through the following methods: statefarm.com®, the State Farm® Mobile app, Initial Loss Reporting (ILR), 800-SF-CLAIM (800-732-5246) or texting the word “CLAIM” To 62789. Policyholders will be contacted in the order of which their claim was received and based on the severity of the loss.
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Please stay safe. We are in this together.