11/10/2020
We received the following from Cigna today and wanted to share:
IMPORTANT INFORMATION FROM CIGNA
Ransomware threat targeting health care providers
November 2020
On October 28, the FBI, the Cybersecurity and Infrastructure Security Agency (CISA), and the Department of Health and Human Services (HHS) alerted the health care industry to an increased ransomware threat by criminals seeking to capitalize on the COVID-19 pandemic and U.S. elections.
We’re sharing this information with you to help you protect your group from these threats. These agencies recommend that providers and their office staff take the following precautions when using email:
Pay close attention to domain names, particularly those that seem suspicious, misleading, or misspelled.
Do not click on links or attachments from senders that they do not recognize, and be especially wary of .zip or other compressed or executable file types.
Do not provide sensitive personal information (like usernames and passwords) over email.
Be especially cautious when opening attachments or clicking links if they receive an email containing a warning banner indicating that it originated from an external source.
These agencies do not recommend paying ransoms, as payment does not guarantee files will be recovered. If you or your group becomes a victim of ransomware, CISA recommends that you respond by using the Ransomware Response Checklist, which can be found in the CISA and MS-ISAC's Joint Ransomware Guide. The checklist contains steps for detecting and eradicating ransomware.
How we protect your data
We understand the importance of protecting the data we store on your behalf. Please know that this threat has not affected the way we do business with you, and that we will continue to review and enhance our cyber-security program to help prevent, detect, and respond to threats. As part of this program, we will continue to monitor the situation, and will communicate with you about new developments, as necessary.
Additional information
Detailed information about ransomware and a copy of the full alert of October 28 can be found on the CISA website.
Thank you for the care you provide our customers during this challenging time.
All Cigna products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and Life Insurance Company, Connecticut General Life Insurance Company, Cigna Behavioral Health, Inc., and HMO or service company subsidiaries of Cigna Health Corporation. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc.
PCOMM-2020-1086 © 2020 Cigna. Some content provided under license.
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