Claims Associates, Inc.

Claims Associates, Inc. Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Claims Associates, Inc., Insurance Company, 4901 Isabel Place Suite 100, Sioux Falls, SD.

Claims Associates commits to providing excellent and complete independent claims adjusting services for property/casualty insurers and third party claims administration services for self-funded programs.

05/18/2026

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Nurse Case Manager
Claims Associates, Inc.
Rapid City, South Dakota
Regional travel required

Claims Associates, Inc. is seeking a compassionate, organized, and proactive Nurse Case Manager to join our growing team in Rapid City. This position plays a key role in coordinating medical case management services, supporting injured individuals throughout the recovery process, and helping facilitate safe, timely return-to-work outcomes.

We are looking for a clinical professional who thrives in a fast-paced environment, communicates effectively with multiple stakeholders, and brings a strong balance of medical knowledge, professionalism, and customer service.

Position Summary
The Nurse Case Manager manages cases from referral through closure while serving as a liaison between claimants, employers, providers, and referral sources.

Essential Responsibilities
• Develop and implement individualized case management and rehabilitation plans
• Coordinate communication among providers, employers, claimants, and referral partners
• Review medical documentation and make clinically appropriate recommendations
• Conduct site visits and jobsite analyses to evaluate work restrictions and functional demands
• Assess home care needs, equipment, and community resources
• Prepare timely reports, case summaries, and documentation
• Support return-to-work planning and job modification discussions
• Participate in case conferences and collaborative care discussions
• Maintain accurate billing, mileage, expense tracking, and case records
• Provide exceptional service while maintaining professionalism, confidentiality, and clinical ethics

Qualifications

Required
• Nursing degree or equivalent medical education
• Active RN, LPN, or PA license in good standing preferred
• Valid Driver’s License
• Minimum of 2 years of nursing or medical field experience
• Strong communication, organization, and documentation skills

Preferred
• 3–5 years of case management experience
• Case Management certification
• Experience working with rehabilitation, occupational health, workers’ compensation, or disability management

What We’re Looking For
The ideal candidate is:
• Highly organized and detail-oriented
• Comfortable working independently and managing multiple priorities
• Skilled in clinical reasoning and critical thinking
• Professional, empathetic, and service-focused
• Comfortable with periodic travel throughout the region

Work Environment & Travel
This position is primarily office-based in Rapid City with periodic travel to provider offices, employer locations, and claimant appointments throughout the region.

Why Join Claims Associates?
At Claims Associates, we value professionalism, integrity, teamwork, and quality service. Our team is committed to delivering thoughtful, claimant-centered support while maintaining strong relationships with our clients and referral partners.

If you are looking for a meaningful opportunity where you can combine your clinical expertise with relationship management and problem-solving, we encourage you to apply.

Equal Opportunity Employer, including disabled and veterans.
For more information about our company, visit www.claimsassoc.com

Claims Associates, Inc. is looking for a full-time Workers’ Compensation Claims Adjuster to join our team. If you're det...
06/25/2025

Claims Associates, Inc. is looking for a full-time Workers’ Compensation Claims Adjuster to join our team. If you're detail-oriented, great with people, and have experience, we’d love to hear from you!

• Investigate & manage claims
• Communicate with injured workers, employers & providers
• Collaborate with internal teams
• Great benefits (401k match, health/dental/vision, sick/vacation & more!)

Based in South Dakota | Independent & Team-Focused

Learn More & Apply:

Claims Associates, Inc. is committed to providing exceptional independent multi-line claims adjusting, third party claims administration, and nurse case management services to our clients in South Dakota and the region. We use our skills and experience to solve problems efficiently, effectively, and...

The newest addition to Claims Associates WC Dept. is Rhonda Ristesund.  Rhonda has not only been doing a great job handl...
10/24/2024

The newest addition to Claims Associates WC Dept. is Rhonda Ristesund. Rhonda has not only been doing a great job handling claims, she has also continually worked on furthering her education to improve her skills for her job.

Rhonda quickly earned her SDWCS (South Dakota Work Comp Specialist), and has recently earned her WCLA (Workers’ Compensation Claim Law Associate). Her next endeavor is to complete her SCLA (Senior Claim Law Associate).

Born and raised for much of her youth in Sioux Falls, SD, she has had the opportunity to travel a fair amount having also lived in CA, NE and TX. She’s been back in SD for two years and proud to call it home.

Rhonda's past lends valuable experience to her duties as a Workers’ Compensation Adjuster. These include: insurance adjuster for an independent adjusting firm, Trainer/Supervisor, EMT school from Iowa Western Institute, spending time both in an ER and a firehouse.

She credits her mom for the reason she chose adjusting as her career. Her mom has been an adjuster since she was young. Rhonda saw her mom achieve much success through extra education and hard work ethic and that drove Rhonda to want to be the best adjuster and keep moving up within the field. She’s found the right place to pursue that drive with Claims Associates.

When not working, Rhonda likes to stay active and enjoys sports. Her favorite football teams are the Denver Broncos and the Texas Longhorns. She has a 15 year old Pomeranian Terrier.

Claims Associates is happy to announce that as of late 2023, Shaun Peterson joined our Rapid City office as a multi-line...
08/05/2024

Claims Associates is happy to announce that as of late 2023, Shaun Peterson joined our Rapid City office as a multi-line adjuster.

Shaun grew up in north central IA, and came to South Dakota to major in Economics and Business at South Dakota State. He then went on to obtain his Masters in Business Administration from the University of Sioux Falls.

In 2021 Shaun and his family made a move to Rapid City, SD. Lucky for Claims Associates, through networking and friends, Shaun is now adjusting claims in Rapid City and the surrounding area. Shaun has also spent some time with our adjusters in Sioux Falls handling claims in that region.

Shaun is married. He and his wife have two teenage boys, who are active in basketball. The family enjoys hiking and being outdoors. Shaun also likes to golf.

May you all enjoy a healthy, happy and safe 4th of July! 🇺🇸🇺🇸🇺🇸
07/04/2024

May you all enjoy a healthy, happy and safe 4th of July! 🇺🇸🇺🇸🇺🇸

Wishing all our family, friends and clients a peaceful, safe and happy holiday season 🎄 🎅🏼 👼🏻 🌟
12/22/2023

Wishing all our family, friends and clients a peaceful, safe and happy holiday season 🎄 🎅🏼 👼🏻 🌟

Philip Klemond has joined Rehab Associates, the Case Management Division of Claims Associates.  His extensive nursing ex...
11/08/2023

Philip Klemond has joined Rehab Associates, the Case Management Division of Claims Associates. His extensive nursing experience has proven a good fit to help patients navigate appropriate medical care and provide patient education. For the full story on Philip, please check out the News section on our website, www.claimsassoc.com

Claims Associates recently participated in the 3rd Annual RAS Golf Classic benefiting Kids’ Chance of SD on 8/8/23. The ...
08/24/2023

Claims Associates recently participated in the 3rd Annual RAS Golf Classic benefiting Kids’ Chance of SD on 8/8/23. The team consisted of Philip Klemond, Jennifer Andrisen Selzler, Mike Jares, Jeff Jares, as well as Karley DeKnikker, a college graduate and recipient of the Kids’ Chance program.

Claims Associates is proud to be a sponsor of Kids Chance of SD.  They have awarded nearly $200,000 in scholarships righ...
08/02/2023

Claims Associates is proud to be a sponsor of Kids Chance of SD. They have awarded nearly $200,000 in scholarships right here in SD.
Congratulations to the 2023-2024 Scholars!
For more information on Kids Chance of SD please visit www.kidschanceofsd.org
And a big thanks to Jennifer Andrisen Selzler, Work Comp Claims Manager for Claims Associates, for giving of her time as President of the Board of this organization.

The Center for Active Generations held their 20th annual Gourmet Guys fundraiser April 20, 2023.   Chris Madsen, General...
06/19/2023

The Center for Active Generations held their 20th annual Gourmet Guys fundraiser April 20, 2023. Chris Madsen, General Counsel and Director of Operations at Claims Associates, teamed up with Eric C. Schulte of Davenport Evans to participate once again. (They’ve won in past years.)

This year they competed in the Main Course category with Jamaican Me Crazy Chicken Tacos – spicy grilled jerk chicken with a light creamy cabbage-lime-roasted pineapple slaw. This was offered with home-made Fire in Your Wire Sauce for those who “needed to kick it up another 5-6 notches”. This creative dish won them the Chef's Judging Award. Congratulations Chris and Eric! Can't wait to see what you serve up next year.

Address

4901 Isabel Place Suite 100
Sioux Falls, SD
57108

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+16053339810

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