01/23/2026
Important Update for Our Customers
Our team is here for you, even as we face some uncertain weather ahead. With the possibility of a second storm next weekend, we encourage you to take all necessary precautions and stay safe at home if you can.
Contact Information:
📞 Office: 864-967-2511 (Mon–Fri, 9:00 AM – 5:00 PM)
📞 Customer Care Center (if our team has power outages): 800-782-8332
📞 To file a claim: 855-259-8568 (Please review your policy for you deductible)
Now is the time to prepare:
• Plan for extended power outages
• Use safe heating options
• Be extra careful—icy decks, sidewalks, and driveways can be very slippery
• Get where you need to be and plan to stay put through early next week
• If you use a generator, always place it outdoors in a well-ventilated area to prevent carbon monoxide poisoning
Your safety is our priority. Please reach out if you need assistance—we’re here to help!