F. H. Cann - FHC - Sharonville, Ohio

06/29/2021

Are you wanting to join a growing company who values their employees and cares about them? F.H. Cann and Associates is proud to announce we are growing again. Below you will find a list of the positions we have available at our North Andover, MA office. If interested, please visit the link below or email [email protected]
Clerical:
Accounting Specialist
Project Manager
Client Onboarding Services Manager
Workforce Manager
Credit and Collection:
Administrative Assistant
Call Audit and Compliance Analyst
Director of Operations
HR:
Personnel Security Specialist
IT:
Information Security Analyst
information Security Engineer

F.H. Cann & Associates, Inc Jobs Job Openings - powered by myStaffingPro® Applicant Tracking System

03/18/2021

Now hiring for Student Loan Collection Specialist position in our Sharonville, Ohio location. Open Phone interviews Monday, March 22nd thru Wednesday, March 24th from 8:30 AM- 2 PM. To reserve an interview spot, please visit www.calendly.com/lvroman/open-interviews-for-student-loan-collection-specialist

02/05/2021

What: 🎼🎹 Music Bingo Night 🎼🎹
When: Saturday, March 6th, 7:30pm - 8:45pm

✅ $27.99 if registered by February 20th and
✅ $32.99 after that!
✅ Limited spots available.
✅ Prizes

THE LONG AWAITED REGISTRATION LINK! CLICK ON THE LINK AND REGISTER.

Please share this post and/or "Refer a Friend" when you register. You will receive a $10 gift certificate toward a future Music Bingo Event.

https://www.socialevents123.com/event-details.aspx?id=9206

02/03/2021

NOW HIRING!!!!

F.H. Cann & Associates is hiring exceptional Customer Service Representatives for an exciting opportunity. This Customer Service Representative (CSR) position will be in support of a state-wide Covid-19 Relief Program. You will be provided training and although this is a temporary role, successful CSR’s might be offered full time employment opportunities.

Requirements:
• Must possess excellent customer service and communication skills
• Well organized, results driven, and able to work in a fast-paced environment
• Ability to resolve challenging situations calmly and professionally
• Excellent time management
• Applicants will be required to pass background and Cori checks.
• Ability to work 40 hours/week; Monday- Friday 8:15 am to 5:00 pm EST.
• Must have Internet speed of 15Mbps or above for both Download and Upload speed (please email for more info)

Qualifications:
• Basic proficiency with Internet Explorer, Microsoft Excel and Word, Outlook email, and Adobe Acrobat
• High school diploma or equivalent
• Experience in Sales, Telephone Customer Service, Telemarketing, Banking, Financial Services, Call Center, or Administrative preferred, but not required
• Bilingual is a plus.

Please spread the word and have your friends and family reserve an interview slot. Have them email [email protected] with 3 different 15-minute windows of availability. Once confirmed with our recruiting team, they will receive a confirmation email with a link for their interview.

01/14/2021

01/08/2021

***Now hiring experienced Collection Manager to join our growing team at our Sharonville, Ohio location***
Manage the Collections Department, develop and mentor the Collection Specialists, and perpetuate FHC’s company culture

Identify each team member’s strengths and weakness and work with each to consistently improve their individual performance

Meet or exceed daily, weekly, and monthly performance goals, deadlines and objectives.

Review of team member’s collection files to ensure best practices are consistently being followed and performed as well as file structure is appropriate and is within guidelines of the client’s audit criteria.

Handle escalated collection calls and issues as relates to assigned staff.

Monitor collection staff activity such as working accounts, skip-tracing, and call counts.

Perform administrative duties as assigned by management

Ensure company policies, procedures, and compliance related issues are adhered to

Monitor collector’s whereabouts, focus, time management, and attendance.

Responsible for understanding and adhering to FHC’s Information Security Policy and Procedures.

This position may have additional duties, roles, and responsibilities added to it as deemed necessary by management.
For more information email [email protected] or apply at the link below

01/06/2021

NOW HIRING!!!!

For a *Remote* position as a Temporary Call Center Customer Service Representative.

Requirements:
• Must possess excellent customer service and communication skills
• Well organized, results driven, and able to work in a fast-paced environment
• Ability to resolve challenging situations calmly and professionally
• Excellent time management
• Applicants will be required to pass background and Cori checks.
• Ability to work 40 hours/week; Monday- Friday 8:15 am to 4:45pm
• Must have Internet speed of 25Mbps or above (please email for more info)
• Must have your own laptop or PC with Windows 10, Google Chrome, Adobe Acrobat and Microsoft Office Excel (no MacBook’s or Chromebook)

Call Center Customer Service Representative Qualifications:

• Basic proficiency with Internet Explorer, Microsoft Excel and Word, Outlook email, and Adobe Acrobat
• High school diploma or equivalent
• Experience in Sales, Telephone Customer Service, Telemarketing, Banking, Financial Services, Call Center, or Administrative preferred, but not required
• Bilingual is a plus.

To reserve an interview slot, please email [email protected] with 3 different 15-minute windows of availability. Once confirmed with our recruiting team you will receive a confirmation email with a link for your interview.

12/21/2020

Now Hiring Remote Temporary Call Center Customer Service Representatives!!!

Monday thru Friday position.

F.H. Cann & Associates, Inc. (FHC) is hiring Temporary Call Center Representatives that may be able to telework from home during the COVID-19 pandemic. Our core mission is to hire talented individuals who will represent our mantra of Respect, Care, and Recovery.

Handle inbound and outbound inquiries for a governmental agency.

Must possess excellent customer service and communication skills

Well organized, results driven, and able to work in a fast-paced environment

Ability to resolve challenging situations calmly and professionally

Excellent time management

Applicants will be required to pass background and Cori checks.

Ability to work 40 hours/week; Monday- Friday 8:15 am to 4:30pm

Must have your own computer/laptop that is not a Macbook or Chromebook. Also, must have Adobe Acrobat and Microsoft Office Excel on it.

Apply at www.fhcann.com

“At FHC, we remain focused on delivering holistic solutions to our clients and customers, maintaining the highest-level of customer care. In the last 2 decades, we’ve become a leader in our industry. We work hard every day to be transparent and accountable to our internal team, external audience...

12/21/2020

Student Loan Collection Specialist
Start the new year with a new career at FHC!!
*In a new modern office building following all safety precautions*
*Unlimited Bonus and Professional Growth Opportunity*
*Full-time with benefits!!!!*
Collections Specialist Job Description:
* Communicate with consumers who have defaulted loans and assist them with federal programs to get loans back in good standing.
* Help consumers regain their credit worthiness and get out of default.
* Record accurate and detailed notes as well as update account status and consumer information.
Collections Specialist Job Requirements:
* Must possess a desire to succeed with great customer service and communication skills.
* Well organized, results driven and the ability to work in a fast-paced office environment.
* Ability to resolve challenging situations calmly and professionally.
* Excellent time management skills.
* Ability to work required full time schedule in the office.
* Attendance and punctuality are a must. Reliable transportation is required.
* Applicants may be required to pass a background check and be in good standing with federal student loans.
* All FHC employees must follow the highest standards of professionalism and ethics.
Qualifications:
* Basic proficiency with Internet Explorer, Microsoft Excel and Word, Outlook email, and Adobe Acrobat
* High school diploma or equivalent
* Experience in *Debt Collection*, Sales, Telephone Customer Service, Telemarketing, Banking, Financial Services, Call Center, or Administrative *preferred, but not required*

Please apply at www.fhcann.com

AA/EEO Statement
Equal Employment Opportunity and Affirmative Action (EEO/AA) are important concepts in the workplace. F. H. Cann is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to s*x, gender, identity and expression, s*xual orientation, race, color, national origin, ancestry, religion, veteran status, military service, age, marital status, disability, genetic information, or any other characteristic protected under federal or Massachusetts law. F.H. Cann will make reasonable accommodations for qualified individuals with known disabilities in accordance with applicable law.

12/08/2020

Student Loan Collection Specialist
Start the new year with a new career at FHC!!
*In a new modern office building following all safety precautions*
*Unlimited Bonus and Professional Growth Opportunity*
*Full-time with benefits!!!!*
Collections Specialist Job Description:
* Communicate with consumers who have defaulted loans and assist them with federal programs to get loans back in good standing.
* Help consumers regain their credit worthiness and get out of default.
* Record accurate and detailed notes as well as update account status and consumer information.
Collections Specialist Job Requirements:
* Must possess a desire to succeed with great customer service and communication skills.
* Well organized, results driven and the ability to work in a fast-paced office environment.
* Ability to resolve challenging situations calmly and professionally.
* Excellent time management skills.
* Ability to work required full time schedule in the office.
* Attendance and punctuality are a must. Reliable transportation is required.
* Applicants may be required to pass a background check and be in good standing with federal student loans.
* All FHC employees must follow the highest standards of professionalism and ethics.
Qualifications:
* Basic proficiency with Internet Explorer, Microsoft Excel and Word, Outlook email, and Adobe Acrobat
* High school diploma or equivalent
* Experience in *Debt Collection*, Sales, Telephone Customer Service, Telemarketing, Banking, Financial Services, Call Center, or Administrative *preferred, but not required*
Please apply at www.fhcann.com or email [email protected] for more details
AA/EEO Statement
Equal Employment Opportunity and Affirmative Action (EEO/AA) are important concepts in the workplace. F. H. Cann is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to s*x, gender, identity and expression, s*xual orientation, race, color, national origin, ancestry, religion, veteran status, military service, age, marital status, disability, genetic information, or any other characteristic protected under federal or Massachusetts law. F.H. Cann will make reasonable accommodations for qualified individuals with known disabilities in accordance with applicable law.

“At FHC, we remain focused on delivering holistic solutions to our clients and customers, maintaining the highest-level of customer care. In the last 2 decades, we’ve become a leader in our industry. We work hard every day to be transparent and accountable to our internal team, external audience...

11/23/2020

NOW HIRING!!!!

Virtual Open Interviews November 30th from 2PM-6PM for both FHC Locations: North Andover, MA, and Sharonville, OH.
In Office Positions available:

• Financial Services Collection Specialist- North Andover, MA
• Student Loan Collection Specialist- Sharonville, OH

To reserve an interview slot, please email [email protected] with 3 different 15 minute windows of availability. Once confirmed with our recruiting team you will receive a confirmation email with a link for your interview.