08/12/2026
Thank you friends for giving us some great insurance questions that you'd like to have answered. 🥰
Today, I'm going to take a question from Lauren.
"If someone hits your parked car, do you file the claim through their insurance or yours?".
Great question!
If you are present when the hit takes place, you absolutely want to get their insurance information and file through their insurance company. You don't even want to notify your insurance carrier about it. Any time you contact your insurance carrier directly and ask a "what do I do?" type of question, you just filed a claim (this is another reason why it's SO important to have a personal agent that you can ask questions like this "off the record"). Even if nothing is paid out by your carrier, this stays on your record for 5 years and affects your rates when you decide to shop your insurance down the road.
If you are NOT present and it's a hit and run type of situation, it's a little different. First, you need to contact the police and ask them to come write up a report. This is extremely important because it determines whether you pay the standard $250 Uninsured Motorist deductible for your damages, or whether you pay your collision deductible (usually $500-$2000) for the damages. As long as you have a police report documenting the hit and run, you can file it with your insurance carrier, pay the $250 deductible and get your car fixed. This will still count as a "claim" but it doesn't hold nearly as much weight as a collision claim. If you fail to get a police report and just report the hit and run to your insurance, you will have to pay the collision deductible AND it will greatly impact your rates for the next 5 years (even though you were not at fault).
So, if the other party is present and accepting fault, there's no need to contact the police (they typically won't site someone on private property anyway) but do ask them to go ahead and call their insurance carrier right there and get the claim started so they don't ghost you.
If the other party left the scene, get the police report.
I hope this helps answer the question Lauren. Have a beautiful day!