05/27/2026
Great insights in this new piece by Chris Davis for Insurance Business America, featuring our Chief Strategic Technology Officer, Rebecka Kilkenny. In the article, Rebecka shares how K2 is rethinking underwriting from the inside out by tackling the most critical friction point first: the submission and triage process.
She reminds us that successful modernization isn't just about implementing the latest tech—it relies on human change management, intentional workflow alignment, and rigorous governance, especially as AI scales. As she notes, "Disruption isn't always a bad word" when it moves the business forward.
Check out the full article to see how we're driving scalable innovation.
Rebecka Kilkenny on AI risk, submission triage and why technology is never the real problem