AMS Insurance & Associates

02/06/2024

06/22/2023

Now hiring licensed P&C agent. Full time or part time please text me at 210-259-5773

02/03/2023

Are you looking to save 💸 money 💰 on your auto 🚘 home 🏠 commercial 🏢 life 👨‍👩‍👧‍👧 or general liability 👷‍♂️insurance ?? Give us a call at 210-922-4455 we help protect your assets and save you lots of money 💴!!!!

10/12/2022

The holidays don’t have to be the season of overeating. There are ways to manage your habits so you can indulge without overdoing it. Having some of those options in mind ahead of time can help you make better choices as we head into the holida...

10/29/2021

Join us for this Exclusive Optimas Skin Tightening, Botox, Body Contouring Event!

07/21/2021

As an Insurance Licensed Bilingual Customer Service Representative, you’ll provide high-quality support to policyholders and producers by answering policy questions and performing policy changes related to billing, underwriting, and general policy information. The ability to handle a high volume of inquiries (telephone, email) in a positive and professional manner and knowledge of insurance industry terminology, policy, and procedures are required for this role. The ideal candidate can work with limited supervision, has a passion for helping others, and has the drive and desire to make significant contributions to the success of the company.
You will handle incoming service inquiries (calls, emails, web chat) from policyholders, agents, and producers.
Complete outbound calls to policyholders, agents, and producers for needed follow-up.
Process policy changes, including endorsements, cancellations, customer name changes and mailing address changes.
Handle product eligibility and underwriting inquiries from producers.
Answer questions about underwriting concerns related to home inspections and select property and liability hazards.
Accept payments from policyholders over the phone.
REQUIREMENTS:
Minimum HS Diploma or GED equivalent; Associates degree preferred.
Bi-Lingual: A majority of our clients only speak Spanish so you will need to be able to communicate effectively with them for translating insurance terminology and conditions.
General Lines Property & Casualty License issued by the Texas Department of Insurance is required.
Knowledgeable in insurance industry terminology and procedures.
Comfortable handling a high volume of blended transactions (telephone, email, chat)
Professional phone and people skills
Computer skills in various applications
Local to the San Antonio area
Experience in property and casualty insurance is a must.
All areas are sanitized regularly. All employees are required to wear masks when moving throughout the building.