Simply Health Insurance Agency

09/01/2026

A carrier's compliance department is not going to take your word for it. One timestamped email, text, or call log in your CRM is the difference between a five-minute conversation and a formal E&O complaint — and by the end of this video you'll know exactly what to capture and where.

Agent CRM (14-Day Free Trial) — automations for ACA, Medicare, Life & P&C
👉 https://www.agent-crm.com/luis-moreno

https://youtu.be/gxd34yi62sg

A carrier's compliance department is not going to take your word fo...

08/29/2026

Clients need to remember you, especially when they're in a bind. A memorable domain name, like 'Better Call Saul', can make all the difference. It sticks with people when they need it most.

08/28/2026

ACA Agent Authorization: What Every Agent Must Do Before OEP 2027

The three-way call is dead. Gone. And what CMS is replacing it with for 2027 is either the best thing that's ever happened to your book of business, or the reason you lose half of it — depending entirely on what you do in the next sixty days.

ACA agent authorization is the biggest change hitting ACA agents for OEP 2027 — and if you don't have it, you cannot access or modify your own client's Marketplace application. Luis Moreno sits down with Jordyne from HealthSherpa to walk through every regulatory change coming for plan year 2027: agent authorization, the end of the three-way call, enhanced consent requirements, active renewal rules, identity verification, and the five-step compliance process Luis uses to shut down CMS and carrier complaints.

WHAT'S COVERED
→ Agent authorization: what it is, how it works, and why it protects your renewals
→ Why the three-way call and resume link are being sunset
→ Identity verification for high-risk consumers (Experian, ID.me, Persona)
→ Enhanced consent requirements and the CMS consent form
→ Active renewal: why passive renewals will cost your clients their subsidy
→ The narrowed list of immigration statuses eligible for subsidy in 2027
→ The FFM 30-minute timeout and the new CMS portal login
→ Why the Marketplace call center will no longer make agent-requested changes
→ SEP loss-of-coverage documentation and why enrollments never reach the carrier
→ Window shopping, 2027 rates, crosswalks, and carrier exits
→ Luis's 5-step compliance process to defend against complaints

Slides: https://drive.google.com/file/d/1qz7lEDmnhW1h2k9P5rr5WuAzpQlJ_mE9/view?usp=sharing

Agent authorization example email: https://docs.google.com/document/d/1MYXyTIsbFBIvjGBvBIoMD3SDQ71VF8Ev/edit?usp=sharing&ouid=106951161107225156304&rtpof=true&sd=true

Immigration Statuses FAQ: https://faq.healthsherpa.com/en/articles/10439663-marketplace-eligibility-for-non-u-s-citizens

Insurance Agents Wanted | ACA & Medicare Training
📞 Call/Text: 210-972-9558 🌐 InsuranceAgentTraining.net

https://youtu.be/NnS0aSNh5uw

08/26/2026

Agent CRM Module 4: Data Ownership, Pipelines & Automations

You do not lose your book of business when you cancel a CRM — but you WILL lose it if you never export it. In Module 4 of the CRM 101 series, I break down data ownership inside Agent CRM, then build a full ACA pipeline from scratch using AI.
🛠 TOOLS I USE TO SCALE
Agent CRM (14-Day Free Trial) — automations for ACA, Medicare, Life & P&C
👉 https://www.agent-crm.com/luis-moreno

Agent CRM runs $97/month. Competing platforms run anywhere from stripped-down $47 tools up to about $397. What matters is not the price — it is whether you actually own and control what is inside it. That is where we start.

WHAT YOU WILL LEARN IN THIS MODULE:
Who owns your client data (and what happens the day you cancel)
Why you should mark a contact Do Not Disturb instead of deleting them
How to import your existing contacts from another CRM with a mapped CSV
Why other agents and affiliates cannot see your book of business
How staff permissions actually control access
Setting up the Account Customizer: business info, branding, colors, logos, socials
Opportunities (formerly Pipelines) — every stage from New Lead to Sold

How moving a contact into a stage fires texts, emails, tasks and reminders

Building separate pipelines for ACA, Medicare, Life, P&C, recruiting,
cross-selling, win-backs and missing documents

Using AI to design a complete 13-stage ACA pipeline live on scr

The "dead lead" list every agent should be building right now

ACA compliance: documenting consent, plan confirmation and plan explanation

https://youtu.be/fOXQSCyy1jA?si=5iPf30awA87mM09m

You do not lose your book of business when you cancel a CRM — but y...

08/26/2026

Still using a Gmail or Yahoo address for your insurance business? 🚩 💬 WANT THE WEBSITE & BRANDING PACKAGE? 👉 https://shop.marketboosters.com/iat Use code IATWEB260818 for the discount. I sat down with a branding expert this week and he broke down the exact "six pack" every agent needs to actually look credible online: a real domain, a business email, a website, reviews, consistent branding, and a social presence. We also polled the room — only 20% of agents on the call had a website. That means 80% of you are invisible when someone searches for insurance help, no matter how good you are at the job itself. Full before/after breakdown of my own websites (P&C, health, recruiting) is in the new video — plus a live demo of a tool that lets clients calculate their own life insurance coverage before they ever call you. Insurance Agents Wanted | ACA & Medicare Training 📱 210-972-9558 | InsuranceAgentTraining.net

08/25/2026

Why Insurance Agents Need a Real Domain, Email & Website: Your Gmail Is Killing Your Credibility

💬 WANT THE WEBSITE & BRANDING PACKAGE?
👉 https://shop.marketboosters.com/iat
Use code IATWEB260818 for the discount .

https://youtu.be/GEkhlOlSM3g

08/24/2026

Losing member authorization means another agent is taking over. Stay aware of real-time policy statuses, including grace periods or cancellations. Knowing these changes protects your clients.

08/23/2026

Don't miss this crucial webinar with HealthSherpa's Jordan! We're diving deep into the significant changes for ACA agents in 2027 and how HealthSherpa's new features will help you navigate them. You won't want to miss this.

08/23/2026

An agent emailed me this week terrified that canceling her CRM might mean losing her entire book of business — I went straight to the CEO of Agent CRM to get her a real answer.

Agent CRM (14-Day Free Trial) — automations for ACA, Medicare, Life & P&C
👉 https://www.agent-crm.com/luis-moreno

Insurance agent CRM data ownership is the #1 fear agents have before they ever sign up for a platform — and it's the exact question an agent emailed me this week. So I took her questions straight to Alex Branning, CEO of Agent CRM, and got real answers. 🔒

In this video I walk through what happens to your contacts if you export, what happens to your book if you cancel, whether other CRM users can ever see your data, and what Agent CRM actually does day to day for an ACA, Medicare, or Life agent running a real book of business.

✅ WHAT YOU'LL LEARN

Can you export or delete your client data at any time? (Yes — here's how)
What actually happens to your book of business if you cancel your subscription
Whether other Agent CRM users or the platform itself can access or market to your contacts
The difference between manual outreach and automation — and why automation is the real value
Everything included inside Agent CRM: calendar, marketing, automations, sites, and more
The real monthly cost ($97/mo after a 14-day free trial) and why I don't consider it an expense

💬 As an affiliate partner for Agent CRM, I may earn a commission if you sign up through my link — at no extra cost to you. You get the exact same price either way, plus every workflow I've built for ACA, Medicare, Life, and Dental inside my own agency.

👨‍💼 ABOUT LUIS MORENO I recruit, train, and support ACA, Medicare, and Life agents nationwide. New agents get a full training system. Experienced agents get carrier access, support, and an upline that actually answers the phone. If you're serious about building a book of business with renewals, reach out.

📚 RESOURCES

Agent CRM — 14-day free trial (link below)
ACA SmartBook
Medicare SmartBook
Book 30 or 60 minutes of my time — anything insurance or business related

Insurance Agents Wanted | ACA & Medicare Training
📞 Call/Text: 210-972-9558 🌐 InsuranceAgentTraining.net

https://youtu.be/5VjV8FQ1VVI

An agent emailed me this week terrified that canceling her CRM migh...

08/22/2026

Join us this coming Tuesday, the 25th, at 10:30 AM Central for a crucial call on industry updates and regulatory changes. Register via the link below – you won't want to miss it! This is your chance to learn about lucrative opportunities in ACA, Medicare, and life insurance.