08/28/2026
Meet David from our Claims Department! 🌟
At Squaremouth, claims isn’t just about paperwork; it’s about clarity, empathy, and helping travelers navigate stressful moments with confidence. Meet Claims Assistant, David Francese!
In this role, he supports claims for Tin Leg, Squaremouth’s in-house travel insurance brand, handling a high volume of detailed tasks each day and turning complex documents into clear, actionable information for customers.
His work focuses on explaining exactly what a policy covers, ensuring travelers understand their protection when it matters most. “I help customers feel more secure by clearly explaining what their policy states. It takes the guesswork out of a stressful situation.”
Before joining Squaremouth, he worked as a medication auditor and pharmacy liaison, bringing a sharp eye for detail and problem-solving. “Claims are like a puzzle, matching policy language with the right information. I enjoy figuring out how the pieces fit together.”
That mindset, combined with a personal connection to travel, shapes his approach. “I’m naturally anxious when I travel, so I understand how important peace of mind is. Travel insurance helps ease those worries.”
For him, the most meaningful moments come from making a real difference. “Approving an honest claim is impactful; you know you’ve helped protect someone’s trip.”
David says Portugal is one of his favorite destinations, with Alaska next on his list.
We’re proud to have team members who turn complexity into clarity and help travelers feel confident every step of the way.
