08/04/2026
Well, this is not how we planned to start the week.
A pipe burst at our office, and we are in full cleanup mode. The good news: our team is safe, your files and information are secure, and we are already set up to work off-site while repairs happen.
Here is what has not changed. We are here to serve you. Calls, quotes, claims, policy questions, all of it. Reach us at 616-301-3146 or [email protected] and we will take care of you just like always.
We will continue to update you, for now our onsite location is closed.
If there is a silver lining, it is that we now have a very personal appreciation for what a water loss feels like. If you have ever wondered whether your policy would cover something like this, ask us. That is a much better conversation to have before you need it.
SERVPRO of Southwest and Northwest Grand Rapids and my landlord have been fantastic through all of this.