Excellus BlueCross BlueShield

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Excellus BlueCross BlueShield Need to contact us? Please call the number on the back of your member card. We are responsible for protecting the privacy of all our members, including you.

Excellus BlueCross BlueShield is part of a family of companies that finances and delivers vital health care services to about 1.5 million people across upstate New York. Excellus BCBS provides access to high-quality, affordable health coverage, including valuable health-related resources that our members use every day, such as cost-saving prescription drug discounts and wellness tracking tools. Excellus BCBS is a nonprofit independent licensee of the Blue Cross Blue Shield Association. This responsibility extends beyond the office and includes online communications. To protect you and other members, we reserve the right to remove inappropriate comments. Comments that may be deleted include, but are not limited to:
β€’ Posts that contain personal health information, including your health insurance identification number, health condition, financial information, etc.
β€’ Comments that contain trade secret or other confidential, proprietary information of Excellus BCBS or others, or otherwise violate the company’s legally required confidentiality obligations.
β€’ Comments that violate the privacy of our members or their families
β€’ Threatening, harassing, abusive or discriminatory comments.
β€’ Off-topic comments.
β€’ Comments that use foul language or hate speech.
β€’ Defamatory statements or comments.
β€’ Solicitations or advertisements. Here are some other things you should know:
β€’ Many of our social media posts contain health information from credible sources that may be helpful to you. What is posted on our site should not be considered medical advice or replace a consultation with a health care professional. Always consult with a health care professional before taking outside medical advice.
β€’ Pages linked to our site do not constitute endorsement. We are not responsible for the content of external websites.
β€’ If you post comments, you understand and acknowledge that the information posted is available to the public and may be used by us for internal and external purposes.
β€’ If you do not want to have information that you post used, published, copied and reprinted, do not post on our pages. Thank you!

Help us improve your member experience?Our Member Feedback Forum is an online panel where members share feedback through...
10/17/2026

Help us improve your member experience?

Our Member Feedback Forum is an online panel where members share feedback through short, easy monthly surveys.

πŸ‘‰ Join the panel today at the link below!
https://bit.ly/FeedbackForum2026

When healthcare organizations work together, patients benefit. πŸ’™ During a recent segment on WHEC TV Channel 10, Dr. Lisa...
10/14/2026

When healthcare organizations work together, patients benefit. πŸ’™

During a recent segment on WHEC TV Channel 10, Dr. Lisa Harris, vice president and Rochester region chief medical officer, shared how provider and health plan partnerships can improve transitions of care, reduce hospital readmissions, and help people stay healthier.

The conversation reinforced a simple but powerful message: better health outcomes start with collaboration.

πŸ“Ί Watch at https://bit.ly/4jgflfb

Creating healthier communities is about showing up and making care more accessible. At the Community Cancer Screening Ev...
10/09/2026

Creating healthier communities is about showing up and making care more accessible.

At the Community Cancer Screening Event at Jordan Health, our teams connected attendees with cancer screenings, nutrition support, wellness resources, and services that help people take the next step toward better health.

One in eight women will develop breast cancer over the course of her lifetime. When detected and treated early, survival...
10/08/2026

One in eight women will develop breast cancer over the course of her lifetime. When detected and treated early, survival rates are promising. 🩷

It is recommended that women aged 40 schedule a mammogram annually.

Learn more about the importance of mammograms and other important cancer screenings at https://bit.ly/4oj3dt4

Managing kidney disease can be challenging, but Excellus BlueCross BlueShield members don't have to do it alone. πŸ’™ Disco...
10/07/2026

Managing kidney disease can be challenging, but Excellus BlueCross BlueShield members don't have to do it alone. πŸ’™

Discover how personalized support is helping people gain confidence and navigate care options.

Read more at https://bit.ly/3Wc7iGx

We had a fantastic time at the Ms. Orange event benefiting Make-A-Wish Central New York! Alongside Syracuse University, ...
10/06/2026

We had a fantastic time at the Ms. Orange event benefiting Make-A-Wish Central New York! Alongside Syracuse University, we came together to support an incredible cause and help make a difference for the children and families served by Make-A-Wish.

Thank you to everyone involved in making the day so special!

Everyday Extraordinary SpotlightProud to recognize Connie Fink for the incredible impact she makes both at work and in o...
10/05/2026

Everyday Extraordinary Spotlight

Proud to recognize Connie Fink for the incredible impact she makes both at work and in our community. From supporting families at Hope Lodge to organizing a successful school supply drive for Homegrown Hope, Connie consistently turns compassion into action.

Thank you, Connie, for helping others and inspiring those around you every day!

Read more about Connie at https://bit.ly/4hnTbq2

10/02/2026

As we wrapped up the final We Care Wednesday of the season with the Syracuse Mets, we were proud to continue shining a spotlight on organizations making a difference across Central New York. From literacy and youth development to food security, violence prevention and support for first responders, these nonprofits help strengthen the communities we serve every day.

Thank you to all of the organizations recognized this season, and to our partners at the Syracuse Mets for helping bring greater visibility to their important work.

This month, we kept busy as the leaves changed for fall. πŸ‚ A big thank you to the organizations that allowed us to be a ...
09/29/2026

This month, we kept busy as the leaves changed for fall. πŸ‚ A big thank you to the organizations that allowed us to be a part of great events and activities for our communities.

Hope585
Goodwill of the Finger Lakes
David's Refuge
Catholic Charities Family and Community Services
Greater Rochester Community Transportation Foundation
New Hope for Marketview Heights
Greater Finger Lakes Council, Scouting America
Northstar Network Healthcare Business Academy
Pluta Cancer Foundation
Thompson Health
Veterans Outreach Center, Inc.
Chemung County Educational Panel
CNY ARC Race
CenterState CEO
Greater Binghamton Chamber of Commerce
Salt City Harvest Farm
Broome County Humane Society
Genesis Group 9/11 Remembrance Breakfast
American Heart Association
United Way of the Mohawk Valley

Address

165 Court St
Rochester, NY
14604

Opening Hours

Monday 9am - 4:30pm
Tuesday 9am - 4:30pm
Wednesday 9am - 4:30pm
Thursday 9am - 4:30pm
Friday 9am - 4:30pm

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