ESL Federal Credit Union

Directions Website Contact the business

ESL Federal Credit Union Our Purpose is to help our community thrive and prosper. The company has now appeared on Great Place to Work® lists since 2010.

Founded by George Eastman in 1920, ESL Federal Credit Union is a full-service financial institution with more than $9.9 billion in assets. The locally-owned financial institution employs more than 1,000 people in the Greater Rochester and Finger Lakes region and includes more than 465,000 personal members and more than 18,700 businesses. Access to the credit union includes 33 branch locations and more than 40 ATM locations, locally-based telephone and internet chat centers, and online and mobile banking channels. Since 1996, ESL has paid out 30 consecutive Owners’ Dividends to its members totaling more than $350 million. Since the creation of its Community Impact initiative in 2018, ESL has reinvested more than $173 million in grants throughout the community. The company is headquartered at 225 Chestnut Street, in Rochester, and can be found on the Internet at esl.org. ESL is the community's financial partner who makes ordinary tasks simple, easy and even enjoyable. Members love ESL because we provide helpful, friendly, informative and utterly reliable service with a personal touch. This credit union is federally insured by the National Credit Union Administration and is an Equal Housing Lender. Membership subject to eligibility.

Making a difference, one gift at a time! More than 50 ESL employees came together across several offices to wrap more th...
10/15/2026

Making a difference, one gift at a time!

More than 50 ESL employees came together across several offices to wrap more than 3,300 gifts at Sponsored Wrap Events benefiting Full Circle Home - an organization that helps deployed service members stay connected with their loved ones during the holiday season.

Our volunteers shared smiles, worked together, and learned more about this impactful organization while preparing thoughtful gifts to bring holiday cheer to military families.

Learn more about Full Circle Home: https://www.fullcirclehome.org

10/14/2026

Buying a home is a big milestone, and having the right information and support along the way can make all the difference.

Hear from Marcia about her experience buying a home with ESL and how personalized guidance helped her navigate the process. Whether you’re just getting started on your path to homeownership or preparing for your next step, ESL is here to help you explore your options and move forward with confidence.

Explore our mortgage programs: https://ow.ly/RJG550ZXETX

10/13/2026

Meet Debbie, a certified functional health coach who helps women with migraines find methods to end their pain instead of merely managing it.

ESL has supported Debbie’s personal and business banking needs for about 20 years. With ESL’s financial guidance and services, Debbie is now 100% debt-free.

Read her full story and learn what it means to Belong to Something Bigger: https://ow.ly/WjKh50ZWy2Q

10/09/2026
We’re wrapping up our series celebrating the branch managers in ESL’s new market area who make exceptional member experi...
10/09/2026

We’re wrapping up our series celebrating the branch managers in ESL’s new market area who make exceptional member experiences possible every day as part of Customer Service Week. We’re especially grateful to the new members who joined ESL following our acquisition of Generations Bank earlier this year. Thank you for welcoming us into your communities and placing your trust in us – we’re honored to serve you.

Meet Courtney Altavela, Branch Manager of our Geneva Office, who also manages our Canandaigua Office. Courtney leads teams in both communities with a shared focus on listening to members, understanding their needs, and delivering exceptional service. Courtney brings more than 12 years of retail banking experience to her role. Today, she oversees operations for the branches, while coaching her teams to provide knowledgeable, personalized service for every member.

Stop by either branch to meet Courtney and discover how she and her team can support your banking goals. Learn more: https://ow.ly/7H1g50ZVEfA

Branch Manager, Canandaigua and Geneva

We’re honored to serve the members who joined ESL following our acquisition of Generations Bank, and we’re grateful to b...
10/08/2026

We’re honored to serve the members who joined ESL following our acquisition of Generations Bank, and we’re grateful to be part of our shared community. As we continue spotlighting Customer Service Week, we’re recognizing the branch managers in ESL’s new market area who help create exceptional experiences for our members.

Meet Wendy Hilberer, Branch Manager of our Phelps Office, who also leads our Newark Office. Wendy has been a part of ESL since 2007. She prioritizes delivering superior experiences to all members. She leads teams who are focused on listening, building relationships, and helping members work towards their financial goals.

Visit Wendy and her team at our Phelps or Newark branches and learn how they can support your banking goals. Learn more: https://ow.ly/Rae150ZVwqA

Branch Manager, Newark & Phelps

We’re grateful to the members who joined ESL following our acquisition of Generations Bank earlier this year, and we’re ...
10/07/2026

We’re grateful to the members who joined ESL following our acquisition of Generations Bank earlier this year, and we’re honored to serve you. Throughout Customer Service Week, we’re recognizing the branch managers in ESL’s new market area who help create exceptional experiences for our members.

Meet Amy Crandall, Branch Manager of our Medina office. Amy leads her team to provide knowledgeable, personalized service while helping members feel welcomed and supported in reaching their financial goals. Amy brings more than two decades of banking experience to her role.

“The Medina team brings integrity to life through clear, honest, and consistent communications with our members, each other, and the community,” Amy said.

Visit the Medina office to meet Amy and her team and learn how they can support your banking goals. Learn more: https://ow.ly/tGAi50ZV96B

Branch Manager, Medina

We’re so grateful to the members who joined ESL following our acquisition of Generations Bank earlier this year, and we’...
10/06/2026

We’re so grateful to the members who joined ESL following our acquisition of Generations Bank earlier this year, and we’re honored to serve you in our shared community. As we continue celebrating Customer Service Week, we’re recognizing the branch managers in ESL’s new market area who help create exceptional experiences for our members.

Meet Lindsey Tambe, Branch Manager of our Farmington office, who also leads our Victor and Cobblestone branches. Across all three offices, Lindsey guides her teams in providing knowledgeable, personalized service and helping members feel supported at every step of their financial journeys. Her focus is ensuring every member feels welcomed, valued, and confident in achieving their financial goals.

Lindsey brings more than 15 years of banking and financial services experience to her role. She oversees branch operations, while coaching her teams to deliver positive experiences for our members.

Stop by the Farmington office to meet Lindsey and her team and learn how they can support your banking goals. Learn more: https://ow.ly/rWQx50ZUVu5

Branch Manager, Cobblestone, Farmington & Victor Offices

We’re excited to share that ESL Federal Credit Union has been named to Great Place to Work® and Fortune magazine’s Best ...
10/06/2026

We’re excited to share that ESL Federal Credit Union has been named to Great Place to Work® and Fortune magazine’s Best Workplaces in Financial Services & Insurance list for the 11th consecutive year!

This year marks a special milestone as ESL joins the large-company category for the first time after growing to more than 1,000 employees. ESL ranked number 29 on the list of 50 companies.

As we continue to expand our geographic footprint, this achievement reflects our commitment to providing a superior employee experience. We’re proud to invest in our employees and support the people who help us serve our members and communities every day.

Visit our website to learn more about this recognition: https://ow.ly/E6ai50ZUY2x

This year marks the first time ESL appeared in the large-company category after growing to more than 1,000 employees.

Address

Rochester, NY
14604

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 4pm
Wednesday 9am - 4pm
Thursday 9am - 5pm
Friday 9am - 6pm
Saturday 9am - 1:30pm

Alerts

Be the first to know and let us send you an email when ESL Federal Credit Union posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to ESL Federal Credit Union:

Shortcuts

Share

Category