Fortress Insurance & Financial Services

07/23/2024

Now hiring customer service representative...

Please see the details below. Also, to learn more an apply, visit https://www.linkedin.com/jobs/view/3975044457/

Job description
Fortress Insurance is looking for a positive individual to join our team as a Full-Time Insurance Customer Service Representative/Account Manager. You will be servicing new and existing accounts...

Qualifications

Licensed in Property and Casualty
1 year insurance experience preferred
Strong computer skills (Including Microsoft, Word, Excel)
Strong verbal and written communication skills
Ability to multitask as well as assess and prioritize daily tasks
Attention to detail
Possess a genuine willingness to learn, be resourceful, solution focused, and coachable
Be a great self-starter with a sense of urgency
Have an upbeat, positive attitude
Work closely with Customers and Co-Workers in a respectful and friendly manner
Responsibilities

Answer phones
Manage your daily tasks and emails in a timely manner
Document client interactions and policy activities
Process policy changes, applications, and premium payments
Complete Evidence of Insurance requests.
Create and maintain a database of current and potential customers
Generate and present insurance quotes/requotes for current clients.
Provide exceptional customer service and support.
Benefits

Mon-Fri Schedule
Paid Time Off (PTO)
Paid Holidays
Happy and Positive work Environment
Small Office Work Environment
Salary $45,000.00 - $60,000.00 per year

08/27/2021

With all this very wet weather, we want to remind you to make sure your downspouts are attached so that they can do their job by getting the water out and away from your home. Additionally, during heavy rain, don’t forget to check your sump basket and inspect the rest of your basement periodically for water. In our experience, catching a sump water/sewer backup or other basement water situations early significantly reduces damage and headaches.

04/05/2021

The calls are starting to come in already Tiffany! Can’t wait to see how much we can save your referrals!!!

After the unstable kind of year 2020 was, we’re all looking to save extra money anywhere we can—but here’s one money-saving tip you might not have thought of.

11/04/2018

Some interested IIHS information about choosing a safe vehicle for your youthful drivers.

https://www.facebook.com/1418921974/posts/10217728876759862/

Parents have all kinds of choices when it comes to their teen’s first car. Do you give them your current car so you have an excuse to buy something new for yourself? Do you buy them something affordable that could last them through college? Do you have them save up to buy their own car even

12/28/2015

Did your kids get any of these this year? In our view...enjoy, but perhaps enjoy with the proper safety gear or parental supervision.

Are any of these items on Santa\'s list for the children in your life?

08/13/2015

Great meeting this morning, everybody. Have a good week!

Our Thursday morning networking group was all smiles today. Good to see you all - you look great!

06/17/2015

With all the rain out there, please be careful!

06/06/2014

Do you know what to do if your car gets slammed in a parking lot?

Bad News: 9 things to do in a parking lot fender-benderLeave a replyYou KNOW this probably isn’t going to turn into a good day any time soon“Will the Owner of a White Nissan, license plate number Kay Two Zero Dash One Seventy Eight please come to the customer service desk?”Hear this and you KNOW you…

05/29/2014

A new blog post about an old problem here in Rochester...
http://buildmyfortress.com/blog/beware-of-the-storm-chasers/

Beware of the “Storm Chasers”! No, not the adrenaline junkies who follow, collect data, and get photographs of giant tornadoes. THESE are the guys who show up on your doorstep AFTER the storm.As we enter storm season…

05/09/2014

If you think Carrie was surprised after the movie tonight to look over and see me driving with this thing on, that's nothing compared to the guy and his girlfriend that I drove next to long enough to notice on 37th street. Oh, and the two women sitting in the Lexus at Chipotle didn't know what to think when I pulled up next to them, got out totally straight faced talking to Carrie, took off my helmet, locked the car and carried my helmet inside. I'm telling you... Nothing like a good laugh! Plus... You can never be too safe :-)

04/19/2014

So I passed this gal on hwy 52 because her rear bumper was half missing and her passenger mirror was dangling as though it might fall off at any second. After passing her to find that her front bumper was half missing and the rest was bungeed on, I had to slow down for another look. I had to see what one of the worst drivers in Rochester looked like. But then it happened. I was convicted of wrongfully judging her and jumping to inaccurate conclusions. If you see her, don't judge her... She is not a bad driver. On the contrary. She is amazing. I was totally impressed and admittedly a little jealous of her driving skills. In nearly a mile, she never even had to look at the road. I challenge you to have your car look better than hers while texting for a mile straight. That bumper, the mirror, the scratches... That's not damage... That's just the cost Jedi training. Stick with me here... I watched star wars just the other night... Trust me, Luke Skywalker got zapped a lot by that gizmo that was training him to use the force during light saber training. The force was definitely with this gal. There is simply no other explanation for driving a mile bouncing from white line to white line but yet not hitting a thing. I bet it's not going to take more than 10 or so more accidents and this gal will achieve Jedi status. If she hits you, just think about all that you are helping her achieve. As for me, I'm just glad the laws are against texting and driving. It would suck if they put laws in place where you couldn't take pictures anymore.

04/16/2014

When your insurance agents asks the right questions, it can save you time and headache.-

Fortress Insurance New Blog Entry.

Can We Talk? Letting your agent ask the right questionsLeave a replyWhen your insurance agents asks the right questions, it can save you time and headache.One of the reasons to have a real live insurance agent, rather than just do business with a computer, is that an agent can help you find coverage…