06/17/2026
One of the biggest challenges in employee benefits today is not access, but utilization. Employers are offering more resources than ever, especially when it comes to mental health and overall wellbeing. However, employees may still delay care due to lack of awareness, confusion about how to access support, or competing priorities in their daily lives.
Employers are increasingly focusing on simplifying the experience by improving education, navigation, and access to care. When benefits are easier to understand and easier to use, employees are more likely to engage. For brokers and HR leaders, the focus continues to shift toward making benefits not just available, but usable.
