01/26/2022
Base pay of $12-$14 an hour based on relevant experience. With additional bonuses/incentives our average collectors make $17 per hour and our top collectors make up to $29 per hour.
Finance System, Inc. is hiring experienced and professional consumer debt collection specialists to join our high performing receivables management call center in Richmond, Indiana.
Our smart and motivated employees connect with consumers to negotiate pay arrangements for past due accounts. Are you ready to be successful, advance your career, earn life changing bonuses, and do meaningful work that makes a difference to people? Our team is made up of above average people who come to work everyday ready to make it even better than the day before. Join our team and fuel your passion for work and life.
As a Consumer Collection Specialist, you will:
· Work in our contact center, wear a headset, and talk to people over the phone. Phone calls will be both inbound and outbound.
· Help consumers with their accounts and negotiate payment arrangements that work for everyone.
· Listen to, understand, respond with empathy, treat consumers with respect, and take quick action.
· Like all of us, people just want someone to listen and help get their problems solved, you’ll do both.
· Stick to your schedule, show up for work on time, and get engaged with our company’s culture and activities. The more you invest in your career, the more it gives back to you.
· Manage your performance with the help of a management team who will invest in you.
When you join Finance System, we will:
· Instantly make you part of our family of diverse people focused on making really good consumer experiences happen.
· Invest in you from day one with award winning training and development.
· Give you ways to earn big each month through bonus and incentives. Our average Consumer Collection Specialists earn about $1,000 per month in bonus alone!
· Show you a clear path and provide the tools you need to earn more responsibilities and promotions.
· Offer you the benefits you’d expect, plus some surprise perks you’ll love.
· Give you paid holidays and time off after 90 days of service.
· Celebrate team and individual wins big and small.
You’re qualified if you:
· Have a naturally positive attitude and excellent communication skills.
· Love to compete and strive to always get better.
· Consider yourself to be above average.
· Have a genuine interest in people and a desire to help.
· Have worked at a third-party debt collection agency or in a telemarketing environment is a plus.
· Are ready to be part of a team and contribute to Finance System’s success.
· Can use a computer and navigate the web.
· Are at least 18 years old and legally eligible to work in the United States.
· Have a high school diploma or GED.
· Can pass a criminal background check.
At Finance System, Inc. we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, s*x, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination and all other terms and conditions of employment.