05/28/2026
When a Regence member went to the ER multiple times for chest pains and cardiac testing found nothing wrong, Behavioral Health Care Manager Amy Beitia was able to see what tests couldn’t. She uncovered the real cause of the member’s pain: panic attacks triggered by PTSD.
Beitia connected the member to trauma-focused therapy and a virtual cardiac specialist. The chest pains went away. Healthcare costs went down. And the member reported feeling better than they had in years.
Need extra support? We’re here for you. Care managers are available with most Regence health plans at no cost to members. Call the number on your member ID card to get started.
Learn more: https://news.regence.com/blog/how-a-regence-behavioral-health-care-manager-helps-members-find-their-path-to-wellness