Columbia Basin Insurance

08/11/2026

5 years in the books at Columbia Basin Insurance, and we are truly grateful.

When we started this agency, our vision was to build a business that genuinely serves our community with integrity and reliable service. Commercial insurance makes up the largest part of our book, and we take great pride in specializing heavily in coverage for truckers, contractors, and local business owners. At the same time, we are equally honored to work with individuals and families who count on us for their personal coverage because they place a high value on protecting what matters most.

Showing up for our clients every day is something our team takes immense pride in. Thank you to every business owner, driver, and family who has placed their trust in Columbia Basin Insurance over these past five years. We appreciate your support and look forward to serving you for many more years to come. 🥂

11/13/2025

We’re looking for a detail-oriented and customer-focused Insurance Customer Service Representative (CSR) to join our team. This position is responsible for supporting our commercial and personal clients with policy changes, certificates of insurance, billing questions, quoting, and renewal processing.

Key Responsibilities:
- Provide exceptional customer service to commercial lines clients via phone and email.
- Process policy changes, endorsements, cancellations, and renewals accurately and efficiently.
- Prepare and issue certificates of insurance, auto ID cards, and other client documents.
- Communicate with insurance carriers to resolve coverage, billing, and service issues.
- Maintain client files and documentation in the agency management system.
- Assist producers with quoting, proposals, and account reviews as needed.
- Ensure compliance with agency procedures and carrier requirements.

Qualifications:
- Previous insurance experience with personal and commercial lines.
- Preferred active Property & Casualty insurance license.
-Strong communication and organizational skills.
- Proficiency with agency management systems
- Attention to detail and ability to manage multiple tasks in a fast-paced environment.
- Commitment to providing excellent customer service and building lasting client relationships.

Why Join Us:

-Friendly, team-oriented environment.
-Opportunities for professional growth and continuing education.
- Competitive pay based on experience.
- Paid time off and benefits package (health, vision, and dental) after probationary period.
- Flexible, family-friendly workplace.
- Opportunity to earn bonuses

Job Type: Full-time

Pay: $18.00 - $23.00 per hour - DOE

11/13/2025

A glimpse behind the scenes at our office today 🕑

Our team works hard to create a calm, welcoming environment for every client—from lofi ambience and plant-filled corners to a warm fireplace that makes meetings feel a little more personal.

Proud of our agents, the atmosphere we’ve built, and the community we serve.n

11/11/2025

Honoring America’s Heroes!
Today, we proudly salute the brave men and women who have defended our nation with courage and sacrifice.
Thank you, Veterans — your strength, honor, and patriotism make America shine!

10/17/2025

We’re proud to support the Quincy Jacks this Homecoming!

Wishing all the students, athletes, and community members a fun and spirited homecoming.

Go Jacks! We’re cheering you on! 💚💛

09/09/2025

🚗 Quincy drivers, beware!

Nearly 1 in 5 drivers in WA have no insurance; the number could be even higher in Quincy.

Are you protected if the other driver isn’t? Find out in our new blog 👇

📖 Uninsured Drivers in Quincy: Why the Risk Is Higher Than You Think

Call 509-765-8839 or email [email protected] to make sure you are properly covered.

We do not just sell cheap coverages at cheap rates; we look for the best coverages at the most affordable prices.

Nearly 1 in 5 drivers in Washington are uninsured — and Quincy may be worse. Learn how UM/UIM and PIP coverage protect your family. Call 509-765-8839.

08/18/2025

🎉🐾 Today we celebrate the REAL boss of the office turning 5, Cobra Kai! 🐾🎉

He may not have his insurance license, but he’s definitely our top producer. His daily responsibilities include:
✔ Supervising underwriting from the comfiest chair
✔ Filing claims for more snacks 🍪
✔ Making sure all naps are fully covered under his “PAWlicy” 💤
✔ Keeping retention rates high with unlimited belly rubs
✔ Reminding us that he’s the true agency owner 👑🐶💼

Happy Birthday to our spoiled, sleepy, lovable office king! May your commissions be paid in treats, your renewals automatic, and your policies always come with sprinkles on top. 🥳🧁🐶💛

06/21/2025

🌟 Producer Spotlight: Jesus Quintero 🌟

We are proud to recognize a remarkable milestone achieved by Jesus Quintero, who has written over $1,000,000 in insurance premium in just 18 months with Columbia Basin Insurance.

This level of production is a testament to Jesus’s unwavering dedication, professionalism, and commitment to delivering exceptional service to our clients. His ability to build trust, provide tailored coverage solutions, and uphold the values of our agency has made a lasting impact on both our team and the community we serve.

Congratulations, Jesus, on this outstanding achievement. Your contributions elevate the standard of excellence we strive for every day.

Don't forget to reach out to Jesus! He truly is the best Hispanic agent in the area!

06/17/2025

Lately, we have seen so many new businesses getting started in Quincy, which has encouraged our agency to write a blog about "business insurance". We understand that owning a company can lead to significant uncertainty, but we are here to help! Read below:

Protect your Quincy, WA business from risks with tailored insurance. Get expert local advice and request a free quote from our trusted agency.