SWA Claims Management Services

08/11/2026

A Thank You to Our Agricultural Partners Across America

Agriculture is built on hard work, relationships, trust, and keeping your word. Those are the same values SWA Claims Management was built upon.

To the Farm Bureau organizations, mutual companies, agricultural carriers, claims professionals, and partners who trust SWA to serve your policyholders: thank you.

We understand what that trust means. When we step onto a farm after a loss, we aren't simply handling a claim. We are stepping into someone's livelihood, often something generations have worked to build.

Our responsibility is simple: show up, do the work right, and represent our partners with the same care we would expect from our own people.

We are proud of the work. But even more, we are grateful for the relationships that make it possible.

When agriculture needs us, SWA shows up.
Built on a Handshake.

08/11/2026

Honored to join Eileen Potter, Adam Fischer, and John Lemmer on stage at ITC Vegas for an important discussion:

THE AUTONOMOUS CLAIM: SCALING AUTOMATION WITH CONFIDENCE

As the claims industry moves toward greater automation, the most important question is not simply what technology can do—it is how we use it responsibly, confidently, and in a way that strengthens the people responsible for delivering the claim experience.

I look forward to sharing the SWA Claims Management perspective: automation should accelerate ex*****on, improve consistency, and create greater visibility—but human judgment, accountability, and empathy must remain at the center of every claim.

I am honored to share the stage with:

• Eileen Potter, Head of Marketing & Communications, Smart Communications
• Adam Fischer, Chief Operating Officer & Chief Product Officer, Clearcover, Inc. and Dearborn Labs
• John Lemmer, Director of Claims Management, U.S. & Canada, Uber

Tuesday, September 29, 2026
9:55–10:30 a.m.
Mandalay Bay | Las Vegas

The future of claims will not be defined by choosing between people and technology. It will be defined by how effectively we bring them together.

Human judgment. Digitally amplified.

07/28/2026

The claims industry is entering one of the most significant transformations in decades.

Workforce change. Artificial intelligence. Rising customer expectations. Increasing catastrophe complexity. A renewed demand for leadership and trust.

At SWA Claims Management, we believe the future will belong to organizations that study these forces, anticipate what is coming and act before change becomes disruption.

SWA Claims is helping lead that effort, researching the trends reshaping our industry, listening to claims leaders and translating those insights into proactive strategies for SWA, its carrier partners and the next generation of claims professionals.

Our objective is clear: position SWA at the forefront of the next generation of claims handling, where advanced technology strengthens human judgment, experienced professionals remain central to every outcome and trusted ex*****on continues to define our standard.

The future of claims will not simply happen to us.

We intend to help lead it.

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07/28/2026

07/21/2026

SWA Claims Management is proud to announce that Brian Griffin, Vice President of Business Development and Customer Success, will participate in a panel discussion at ITC Vegas 2026 as part of the Claims Transformation & Fraud Summit.

THE AUTONOMOUS CLAIM: SCALING AUTOMATION WITH CONFIDENCE

Tuesday, September 29, 2026
9:55–10:30 a.m.
ITC Vegas | Mandalay Bay - Las Vegas

Automation is reshaping the claims lifecycle, from intake and triage through evaluation and settlement. The most important question, however, is not simply how much of the claim can be automated. It is where automation creates value, where experienced human judgment must remain and how the industry can preserve transparency, trust and accountability as these technologies scale.

This discussion is closely connected to the issues Brian explored in the nine-part thought-leadership series, “The Great Independent Adjuster Migration.” The future of claims is not a choice between people and technology.

Brian will join Adam Fischer, Chief Operating Officer and Chief Product Officer at Clearcover and Dearborn Labs, for this important panel moderated by Eileen Potter, Head of Marketing and Communications at Smart Communications.

SWA was built on a handshake, a commitment that our word, our work and our accountability matter. As the claims industry evolves, we believe technology should strengthen professional judgment, not remove responsibility from the claim.

If you are attending ITC Vegas and would like to meet with SWA Team to discuss claims automation, human-in-the-loop operating models, field intelligence, catastrophe readiness or the future claims workforce, please connect with us.

07/14/2026

SWA Claims wants to be your partner! Give Brian Griffin a call at 903-357-2516