FedPoint

A wholly owned subsidiary of John Hancock Life & Health Insurance Company, FedPoint was founded in 2002 and is headquartered in Portsmouth, NH.

FedPoint® is a benefits marketplace operator and third-party administrator that serves millions of customers in the federal civilian and uniformed services markets. FedPoint® creates and operates digital benefits marketplaces that make it easy for its millions of federal and military customers to understand, select, and use their benefits. Our mission
Create and deliver world-class benefits experi

07/02/2026

As we celebrate America’s 250th Independence Day, we’re reminded that our nation has always been shaped by people willing to step forward.

From the courageous leaders who set our country in motion to the generations of public servants, uniformed service members, and private citizens who have carried its ideals forward, their commitment built the foundation we stand on today.

Through the work we do at FedPoint, it’s a privilege to support those who continue that tradition of service, working every day on behalf of the American people.

Wishing everyone a safe 4th of July.

05/25/2026

Memorial Day reminds us of the extraordinary service and sacrifice of those who gave their lives for our country. At FedPoint, we reflect with gratitude and carry their example forward in how we work, lead, and support our communities. Their dedication to protecting our freedoms will always be remembered.

05/14/2026

FedPoint is pleased to announce the four recipients of the 2026 FedPoint Nursing Scholarship. This year’s winners stood out for their compassion, readiness to serve, and dedication to pursuing careers in nursing.

The 2026 recipients are:
• Brooklynn Lamke of Pittsfield, MA
• Tyanna Gero of Waterville, ME
• Peyton Kopp of Bedford, NH
• Krysti Hall of Islesboro, ME

Each recipient will receive a $5,000 scholarship to support their enrollment in an accredited nursing program this fall.

At FedPoint, our commitment to service is reflected not only in the work we do, but also in the people who make that work possible. With nurses among our own staff, we understand firsthand the dedication, skill, and compassion the profession demands—qualities that shape stronger, healthier communities and reinforce the vital role nurses play every day.

Recognizing the increasing need for highly qualified nursing professionals, we established the FedPoint Nursing Scholarship to help support the next generation entering this essential field. The program affirms our belief in people‑first service and the importance of investing in the strength and sustainability of the nursing workforce.

Join us in congratulating Brooklynn, Tyanna, Peyton, and Krysti on being selected as this year’s scholarship recipients. We look forward to seeing the impact they will make in their communities and across the nursing field in the years ahead.

Read more about this year’s winners: https://tinyurl.com/3r6tr67n

01/12/2026

Nurses serve as a critical foundation of our healthcare system, and we’re proud to support the next generation through our annual FedPoint Nursing Scholarship Program.

Today marks the start of the 2026 scholarship cycle. Applications are now being accepted!

Eligible applicants include graduating high school seniors, adult learners, and individuals pursuing a career change who meet the following criteria:
➡️ Be a U.S. citizen
➡️ Reside in Maine, Massachusetts, or New Hampshire
➡️ Be entering their first year of an accredited nursing program in the U.S. in the fall of 2026
➡️ Be pursuing a registered nurse (RN) license
➡️ Do not currently hold an RN, Licensed Practical Nurse (LPN), or Licensed Vocational (LVN) license

The deadline to apply is March 20.

Learn more at https://tinyurl.com/44y2y96t

12/23/2025

Warm holiday wishes from all of us at FedPoint. Enjoy the season and the moments that make it special. We’re closing 2025 with gratitude and looking ahead to 2026 with fresh energy.

12/18/2025

We’re grateful to be recognized by Cornerstone VNA with their Cornerstone Award.

11/26/2025

As we celebrate Thanksgiving, we take a moment to reflect with gratitude.

Wishing everyone a warm and joyful holiday filled with good food, good company, and plenty of reasons to be thankful.

11/11/2025

At FedPoint, we are proud to serve those who have served—through the federal benefits programs we administer, our longstanding partnerships with veteran-focused organizations, and the veterans who are part of our own team.

To our enrollees who have worn the uniform: thank you for trusting us to help you navigate the benefits you’ve earned.

To our community partners: we’re proud to work alongside you to support those who have served and their loved ones.

And thank you to our veteran employees: your leadership and service continue to shape who we are.

To all who have served: thank you for your courage, your sacrifice, and your continued impact.

10/09/2025

As we wrap up Customer Service Week, we’re taking a moment to spotlight a few of the voices behind FedPoint’s world-class customer service.

The pride that Izzy, Qiarya, Kimberly, and Alexis bring to their roles truly reflects the spirit and dedication of our entire customer service team. They act as listeners, advocates, and trusted guides for our customers. Whether it’s answering a simple benefit question or helping someone navigate a complex situation, they show up with empathy and excellence every single day.

This week, and every week, we celebrate the people who make our mission to create and deliver world-class benefits experiences real for the enrollees we serve. Thank you to Izzy, Qiayra, Kimberly, Alexis, and our entire customer service team for your dedication, your heart, and your commitment to delivering service that truly makes a difference.

10/06/2025

Today marks the start of Customer Service Week, and this year's theme is Mission: Possible.

FedPoint's mission is to create and deliver world-class benefits experiences, and there may be no group that contributes more to making that possible than our customer service team.

When it comes to assisting federal employees, uniformed service members, and their families, we believe every conversation with a customer is a chance to make a difference. Whether our customer service team members are guiding someone through their benefit options, helping them with a claim, or simply offering a steady voice during a stressful moment, they bring clarity and care to every interaction. They are the heart of our mission.

At FedPoint, world-class service isn’t just a goal, it’s the guiding principle for how we operate every day. Join us in recognizing this incredible team who day in and day out set the standard for what exceptional customer service looks—and sounds—like.

Address

100 Arboretum Drive
Portsmouth, NH
03801

Website

http://www.fedpointusa.com/

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