09/03/2026
🚨 Banks and credit unions have more room to talk about suspected fraud than many may realize.
Federal regulators have clarified that financial institutions can discuss the underlying facts of potentially fraudulent transactions, account restrictions and closures with customers and members — even when a Suspicious Activity Report may be involved.
The line remains clear: Institutions cannot disclose the existence of a SAR or information that would reveal one was filed.
The guidance is aimed at clearing up a long-standing source of uncertainty for banks and credit unions as payment fraud, including check fraud, continues to demand more scrutiny.
Read the full story on what the new guidance means for customer and member communications.
https://bit.ly/46CIzND