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Tyfone Dramastically Better Digital Banking™ What truly sets us apart is our commitment to our people and our dedication to continuous customer engagement.

Tyfone is the creator of nFinia®, a dramastically better retail/commercial digital banking platform, as well as several platform-agnostic, revenue-generating digital business solutions for credit unions and community banks. Our highly configurable platform, a broad array of business solutions, and an ecosystem of third-party partners ensure our entire suite is scalable and extensible to meet the needs of any FI. While every vendor builds features not every vendor builds relationships. At Tyfone we specialize in building both and strive to deliver on this promise every day.

In the latest episode of the Digital Banking Podcast, host Josh DeTar of Tyfone welcomed Alice Sesay Pope, a customer ex...
10/16/2026

In the latest episode of the Digital Banking Podcast, host Josh DeTar of Tyfone welcomed Alice Sesay Pope, a customer experience executive and author who spent her career transforming service organizations at Capital One, Visa, USAA, and Amazon. Pope trained as a chemical engineer before moving into financial services, where she learned to pair rigorous process design with the soft skills that let frontline employees actually help people.

Pope described the current moment as a “trust recession,” pointing to Pew Research showing that the population using generative AI tools the most also trusted it the least. She and DeTar traced how quickly usage grew anyway, citing a TD Bank survey in which the share of consumers using AI to help with their finances jumped from 10% in 2025 to 55% in 2026.

DeTar shared his own experience with SoFi repeatedly pitching him student loan refinancing despite never having attended college, an example Pope used to illustrate how disconnected data could be from an actual customer relationship.
https://bit.ly/3WeIyO1

After 38 years, America First’s CEO is preparing to call it a career.Thayne Shaffer, who has led America First Credit Un...
10/16/2026

After 38 years, America First’s CEO is preparing to call it a career.

Thayne Shaffer, who has led America First Credit Union since 2021, will retire effective March 1, 2027. During his tenure as CEO, the Utah-based credit union recorded record asset and membership growth, completed three mergers and acquisitions, and launched a new digital banking system.

The board has named longtime executive and current CFO Missy Key as his successor. The leadership change comes after a milestone year that included mergers with Meadows Bank and Greater Nevada Credit Union, pushing membership to nearly 1.7 million.

America First reported $223 million in earnings in the first half of 2026, up from $155.2 million a year earlier.

Read the full story: https://bit.ly/4jlzNvf

In lending, speed can be a competitive advantage.Borrowers want competitive rates, but they also want quick decisions an...
10/16/2026

In lending, speed can be a competitive advantage.

Borrowers want competitive rates, but they also want quick decisions and a clear path to funding. When one lender can move an application forward overnight while another is still requesting paperwork, convenience can make all the difference.

For credit unions and community banks, digital loan origination can help reduce manual delays, streamline the lending process and compete on speed — without losing the personal service that sets them apart.

Where are manual processes slowing your lending team down?

Read the blog to learn why speed matters and how digital loan origination can help: https://bit.ly/47X9xQH

We are super excited to roll out our latest monthly news feature called "5 Questions with..."We kick it off today with J...
10/16/2026

We are super excited to roll out our latest monthly news feature called "5 Questions with..."
We kick it off today with John Demmler, who leads 7 17 Credit Union in Ohio. This month's topic is digital account opening. Let's get to it!
https://bit.ly/4ylJ2Qu

Day Air Credit Union names its next CEO.John D. Theobald, the Ohio credit union’s current president, will succeed longti...
10/15/2026

Day Air Credit Union names its next CEO.

John D. Theobald, the Ohio credit union’s current president, will succeed longtime CEO Bill Burke effective Jan. 1, 2027.

The $909 million-asset credit union, based in Kettering, Ohio, reported $7.8 million in earnings in the first half of 2026, up from nearly $7 million a year earlier.

The board says the appointment reflects a succession plan focused on leadership continuity and the credit union’s long-term future. Theobald will lead Day Air’s efforts to strengthen the member experience and serve communities throughout the Miami Valley.

Read the full story: https://bit.ly/4dFJnW4

The application went digital. The workflow didn’t.For years, “digital account opening” meant putting a paper form online...
10/15/2026

The application went digital. The workflow didn’t.

For years, “digital account opening” meant putting a paper form online. But applicants now expect decisions in minutes, fewer steps and a process that follows them across devices and channels.

A modern approach connects verification, real-time decisioning, risk management, funding and digital banking in one flow — helping credit unions and community banks reduce friction while keeping control.

The question isn’t whether people can open an account online. It’s whether your digital account opening experience is ready for what comes next.

Read the blog.
https://bit.ly/4yAf4rG

🤖 Is AI becoming the new front door to financial services?A new five-part white paper from Tyfone CEO Siva Narendra argu...
10/15/2026

🤖 Is AI becoming the new front door to financial services?

A new five-part white paper from Tyfone CEO Siva Narendra argues that data aggregation, conversational AI and digital payments are weakening traditional advantages that credit unions and community banks have long relied on.

The biggest question may be who owns the member relationship when consumers increasingly turn to outside platforms to manage money and get financial advice.

Narendra’s answer isn’t to chase every new technology. It’s to focus on where community institutions still have an edge — trust, lending, local relationships and credit expertise — while using technology to strengthen those advantages.
https://bit.ly/3UzsOEy

Democrats could win big in November — but candidate choices could make all the difference.With control of Congress at st...
10/14/2026

Democrats could win big in November — but candidate choices could make all the difference.

With control of Congress at stake, Geoff Bacino, founder and CEO of Bacino & Associates, examines the Senate races that could determine which party holds power, the Democrats’ prospects for reclaiming the House and the lessons Republicans learned the hard way in 2022.

Bacino also looks at a pivotal moment for the credit union industry, including new NCUA Chairman John Crews, legal challenges over board seats and the departure of longtime agency staff leader Sarah Canepa Bang.

Read the op-ed: https://bit.ly/4hNap0i

wo credit unions. $13.5 billion in assets. More than 850,000 members. One organization.UFCU of Austin, Texas, and Michig...
10/14/2026

wo credit unions. $13.5 billion in assets. More than 850,000 members. One organization.

UFCU of Austin, Texas, and Michigan State University Federal Credit Union plan to combine in a deal that adds to the credit union industry’s growing wave of large mergers.

The combined institution will operate as University Federal Credit Union at the corporate level, while keeping the UFCU brand in Texas and MSUFCU in Michigan and Illinois. MSUFCU CEO April Clobes will lead the organization, with UFCU CEO Michael Crowl serving as president.

The deal is expected to close in summer 2027, pending regulatory approval. Until then, both credit unions will continue operating independently.

What the merger means for members — and the broader credit union landscape — is worth watching.

Read the full story: [LINK]


https://bit.ly/4s1kF8s

Most lending platforms make you rebuild your processes around their software. Tyfone adapts to yours.Automated decisioni...
10/14/2026

Most lending platforms make you rebuild your processes around their software. Tyfone adapts to yours.

Automated decisioning and configurable workflows align with your lending policies and carry your brand. Borrowers get a faster path from application to funding across channels and loan types.
https://bit.ly/4s4GT9K

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5331 SW Macadam Avenue, Suite 251
Portland, OR
97239

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Monday 7:30am - 5pm
Tuesday 7:30am - 5pm
Wednesday 7:30am - 5pm
Thursday 8am - 5pm
Friday 9am - 5pm

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