09/21/2026
Monday Thoughts…
After 25 years in the insurance industry, we’ve seen a thing or two.
The insurance claims and challenges we face today aren't the same as those we faced yesterday, last year, or even 10 years ago.
Claim dynamics have changed dramatically.
Who was at fault?
Who witnessed the accident?
Was there adequate dashcam footage?
These are just a few of the questions we encounter today that weren’t nearly as common 10 years ago.
And take that a step further. What if we answered all three questions? Every “i” dotted and every “t” crossed. What if, based on the facts we know, the claim seems 100% common sense and clearly not your fault?
It still might not end that way.
The variables involved and the percentages of negligence being assigned in today’s claims environment can be mind-boggling. It’s enough to keep even experienced insurance professionals scratching their heads.
Consider a simple rear-end accident. Less than $5,000 in physical damage. A vehicle traveling less than 10 MPH.
In today’s legal climate, that seemingly straightforward accident can potentially turn into a multi-million-dollar claim.
That’s why, over the last few months, we’ve talked about FMCSA SAFER, MODUS, safety ideas, insurance coverages, DOT audits, road safety, and more.
But there’s another question we need to ask:
Are you ready for when the claim occurs?
Because preparing for a claim shouldn’t start after the accident.
It starts long before it happens.
Knowing what to document.
Knowing what information matters.
Knowing how to respond.
Knowing what your insurance policy actually covers.
And, most importantly, having an experienced team in your corner when the unexpected happens.
The accident may be over in seconds. The claim can last for years.
Are you prepared?
Like and share this post to see the video showing the outcome behind these two pictures.
The footage—and the result—will blow your mind.
You won’t want to miss this one. 👀