We’re glad you’re here! Our official Facebook team business hours are:
Monday – Friday 8am – 5pm CST, excluding bank holidays. Facebook Community Guidelines
Thank you for being part of our page! To help make sure that visiting our page is a positive experience for everyone, we have a few basic guidelines we ask that you follow when visiting our page:
*Please keep it clean and r
espectful. Treat others as you would like to be treated yourself. We reserve the right to remove comments that contain profanity or offensive, defamatory, hateful or abusive language.
*Privacy is very important to us, so if we see a post or comment that contains information that could pose a risk to someone’s accounts or privacy, we will remove it. This is a public page. You should never post details about your financial situation here.
*We reserve the right to hide comments that may violate mortgage lending advertising laws - Posts which include actual rates offered, posts that include incorrect information about the loans we offer, etc.
*We welcome your feedback about the bank – good or bad – but please keep it constructive. There’s no need to make multiple comments, and you may end up being blocked from future commenting on the page.
*Please be aware that we can’t address specific account issues on Facebook. If you’re having a problem with your account, please feel free to reach us by calling 1-800-791-2525 or your local branch number, or checking here for additional options: https://www.firstnationalbanks.bank/mn/contact-us/
*If you’re an employee of First National Bank or any of its affiliates, you’re welcome to comment on our page. In fact, we love hearing from our employees here! Just remember that if your comment mentions a First National Bank product or service, you also need to identify yourself as being an employee. Advertising of any type needs to be approved prior to posting.
*Please keep your comments on topic.
*No personal attacks or harassment.
*No spam or posting of links to other content.
*No posting comments on the page using fake accounts.
*No Using our page to engage in illegal activity or to post fraudulent or misleading information.
*In addition to our guidelines listed here, we also comply with Facebook’s terms of service. By visiting our page, you agree to do the same. We reserve the right to remove any posts, comments or fans from the page. Occasionally, a user’s comments on our page may be hidden from public view if another community user or Facebook has flagged it as spam. Member FDIC and an Equal Housing Lender. Credit products offered by First National Bank are subject to normal credit approval. First National Bank – NMLS #469895