Gena Hillhouse - Senior Vice President/Retail Operations

07/13/2026

The dust has settled, and it's time to celebrate.

After months of remodeling while continuing to serve our Neighbors, we're excited to officially celebrate the completion of our refreshed Lebanon location.

Join us at our Lebanon branch for our Open House on Tuesday, July 28, from 9:00 a.m. to 4:00 p.m.

Stop by throughout the day to enjoy:
☕ Coffee & donuts in the morning
🥤 Drinks & snacks in the afternoon

At 2:00 p.m., we'll be joined by the Lebanon Area Chamber of Commerce for an official ribbon cutting, and we'd love for the community to celebrate with us.

Whether you've watched the transformation along the way or haven't had a chance to see the finished space yet, we hope you'll stop by.

07/10/2026

Christmas may seem far away, but the best holiday memories start with planning ahead.

Join Heritage Club this December 8-11 for Christmas Around the World in Omaha. Experience four festive days filled with beautiful holiday displays, delicious international cuisine, live entertainment, historic landmarks, and the magic of the season. All while traveling with friends and our Heritage Bank Concierge Team.

Trip highlights include:
• A Christmas Carol: The Musical
• Christmas at Lauritzen Gardens
• The Durham Museum at Union Station
• Holiday meals celebrating Irish, Greek, Polish, and Lithuanian traditions

Space is limited, so don't wait to reserve your seat.
Contact Heritage Bank today to learn more and book your holiday getaway.

Learn More:👇

Join Heritage Club for a magical Christmas adventure in Omaha, featuring international holiday traditions, festive dining, and memorable experiences. Reserve your spot now.

07/01/2026

06/01/2026

Christmas traditions from around the world…without the stress of planning the trip yourself. 🎄✨

Join Heritage Club for “Omaha: Christmas Round the World,” a festive 4-day getaway filled with delicious cuisine, holiday entertainment, cultural experiences, and seasonal cheer.

From Irish folk music and Greek holiday traditions to Christmas lights at Lauritzen Gardens and “A Christmas Carol: The Musical,” this trip is designed to help you simply relax and enjoy the experience.

Why travel with Heritage Club?
✔ Heritage Bank Concierge Team travels with you
✔ Transportation from our Lebanon branch to the Springfield departure site
✔ Extra Heritage Club dinner covered by the bank
✔ Group travel made easy from start to finish

Seats are limited! Click the link to learn more and book your spot today.

Join Heritage Club for a magical Christmas adventure in Omaha, featuring international holiday traditions, festive dining, and memorable experiences. Reserve your spot now.

05/26/2026

🌿 🌸Ready for a day trip filled with gardens, shopping, good food, and great company?

Join Heritage Club as we travel to Baker Creek Seeds for a fun and relaxing getaway! Guests will enjoy a guided tour of the village, gardens, and greenhouses, plus lunch at Frisco Train Car Diner and a stop at Rosewood Farms Country Gifts LLC.

• Transportation + lunch included
• Departs from Lebanon
• $70 per person

Seats are limited! Click the link to learn more and reserve your spot today. ⬇️

Join the Heritage Club for a fun-filled day trip to Baker Creek Heirloom Seeds on June 8, including tours, lunch, and shopping. Reserve your spot now!

05/15/2026

We want our Neighbors to know they never have to feel embarrassed about asking questions or verifying suspicious activity. Fraud can truly happen to anyone, and we’re here to serve as your partner in protecting what matters most.

5 Scams Every Neighbor Should Watch for in 2026

🔗 Read more:

Learn about the top scams targeting seniors in 2026 and discover vital strategies to protect yourself from fraud. Stay informed and secure with Heritage Bank of the Ozarks.

05/11/2026

Join us for a Heritage Club day trip to Baker Creek Seeds on June 8. The trip includes a guided tour of the village, greenhouses, and gardens, as well as a visit with the head horticulturist. Guests will also enjoy lunch, time to shop, and a stop at the bakery.

Cost is $70 per person and includes lunch and transportation.

RSVP to reserve your spot by calling your local branch or stopping by. Seats are limited, so be sure to sign up early.

04/23/2026

Hey Neighbor, we’ve got you covered on Debit Card Activation Day. We’ll be here early and staying late. Our phone lines will be open from 5:30 AM to 7:00 PM to help with any questions or issues.

04/21/2026

Your new debit card goes live April 27, 2026.
✔️ Tap to Pay for faster, secure checkout
✔️ Add it to your digital wallet for everyday use

Important:
Your current debit card will stop working on April 27.

That means you’ll need to:
• 𝗔𝗰𝘁𝗶𝘃𝗮𝘁𝗲 𝘆𝗼𝘂𝗿 𝗻𝗲𝘄 𝗰𝗮𝗿𝗱 𝗼𝗻 𝗔𝗽𝗿𝗶𝗹 𝟮𝟳𝘁𝗵
• Update any recurring payments (subscriptions, bills, autopay, etc.) with your new card information

Questions? We’re here to help, stop by any of our branches or a call 417-532-2265.

04/06/2026

Tap to Pay is on its way! New debit cards are hitting mailboxes.
• Open it immediately.
• Review activation instructions.
• Keep it in a safe place until Activation Day on April 27.
On April 27, you will activate your new card and begin using it.
• Your current debit card will no longer work after this date.
• Be sure to have your new physical card with you on this day.
• You can also add your new card to your digital wallet before activation day so you are ready to go.

New contactless debit cards are arriving on April 27, 2026. Enjoy faster checkout, enhanced security, and a seamless digital wallet experience with Heritage Bank of the Ozarks.