Cricq-Stults NMLS #390310, is the Senior Vice President, Regional Manager of Texas for Victorian Finance, LLC A Mortgage Lender. She is an accomplished leader and reputable officer with extensive experience, knowledge, expertise, and success in the mortgage lending industry. As a result, she is responsible for the opening and management of all southern branches of Victorian Finance in Houston and o
ther major cities throughout Texas. Susan communicates, educates, and approaches every aspect of her business with integrity. From first-time homebuyers to seasoned borrowers and multi-home owners,she knows the best options and makes appropriate recommendations in every situation. This is testimony to the fact that she keeps up with the latest mortgage products, always puts her customers' needs first, and makes the process memorable for everyone in a good way. Moreover, she has a reputation for being available to her clients at all times. She says, "Assisting clients with achieving their dreams to own a home is my way of giving back to the community." With such commitment, she has amassed a loyal client base for mortgage lending and assisted many individuals with home loans up to third generations. You and your family can trust Susan and Victorian Finance, A Mortgage Lender to help you to become homeowners and to realize the American Dream. Texas Mortgage Banker Registration; Residential Loan Servicer RegistrationTEXAS COMPLAINT DISCLOSURE
Figure: 7 TAC §81.200(c)
CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV