07/28/2022
Proof and testament our "borrowers" are treated as part of the family!
Did you know our service team is in Austin Texas.... TEXAS STRONG!
Way to go Team NAF!
New American Funding is the new #1 in customer satisfaction! We love our customers, and they love us too!
This is our first-ever appearance, coming in at #1. Our overall satisfaction index was the highest among all 31 mortgage servicers that qualified for publishing in the 2022 study. The J.D. Power study is based on 8,100 total responses from customers who are asked various questions about their mortgage servicer.
Achieving this top ranking would not have been possible without our experienced servicing team providing excellent customer service in every interaction, building customer satisfaction, and cultivating trust.
See the full story here:
https://www.jdpower.com/business/press-releases/2022-us-mortgage-servicer-satisfaction-study