Optio Solutions, LLC.

10/06/2026

Loaded nachos brought us together at our latest employee social. It was a nice chance to connect with one another, share some conversation, and enjoy a break together outside of the usual workday.

09/23/2026

Congratulations to Mackenzie on being recognized as Optio's Employee of the Month!

Mackenzie has become a true anchor and leader within our Compliance team. Along with her core quality assurance responsibilities, she has stepped up to take on additional responsibilities and has made a significant impact on our compliance training, helping make complex topics clear and accessible for teams across the company.

What truly sets Mackenzie apart is her collaborative spirit, flexibility, and positive attitude. In a department with ever-changing demands, she helps keep the team organized, focused, and moving forward.

Congratulations, Mackenzie, on this well-deserved recognition. We are fortunate to have you on the team!

09/07/2026

Today, we’re taking a moment to recognize the dedication and contributions of the people who keep our communities, businesses, and industries moving forward.

Whether you’re working, spending time with loved ones, or enjoying a well-earned day off, thank you for all that you do.

08/27/2026

Our latest employee social brought us together over a favorite dessert, strawberry shortcake. It was a nice chance to connect with one another, share some conversation, and enjoy a break together outside of the usual workday.

07/30/2026

Congratulations to Mohd on being recognized as Optio's Representative of the Month!

Mohd has quickly become someone our team can always count on. His professionalism, strong work ethic, and commitment to doing things the right way are evident in everything he does. He is always willing to help teammates, provides outstanding support, and approaches every interaction with a positive attitude and a commitment to quality.

Congratulations, Mohd, on this well-deserved recognition. Thank you for making a difference every day!

07/28/2026

Strong collection performance depends on more than recovery results. Recovery rates measure outcomes, but consumer disputes reveal operational performance.

Read our latest blog to learn why evaluating more than just recovery rates provides a more complete picture of collection agency performance:

Consumer disputes are one of the clearest opportunities to evaluate a collection agency's operation. Explore the insight on what's revealed when agency processes are put under pressure.

07/23/2026

As the credit union industry prepares for United Creditors Connect 2026, this year's agenda highlights key themes shaping operational strategy, including AI, lending, collections, and portfolio performance.

Our latest blog explores what these trends reveal about the future of the industry.

Read the full blog here:

Explore the key themes from the United Creditors Connect 2026 agenda and what they reveal about the future of lending, collections, and credit unions.

07/21/2026

This month's employee social brought the team together over Hawaiian-inspired rice bowls. Opportunities like these help strengthen relationships, recognize our team, and build meaningful connections across the organization.

07/15/2026

As compliance requirements continue to evolve, operational processes often become more complex to manage. For lenders that rely on third-party collection agencies, this growing regulatory complexity has increased what they should expect from their recovery partners.

Explore the story in our latest blog post here:

Evolving state regulations make collection agency compliance essential. Learn how the right partner helps reduce risk and improve efficiency.

07/09/2026

Collections data remains one of the most valuable resources available to lenders. However, data alone does not improve recovery performance. The challenge is turning that information into better decisions.

We discuss these insights in our latest blog post:

Collections data alone doesn't improve performance. At Optio Solutions, we believe collections partnerships should provide more than performance reports.