10/13/2026
Following Hurricane Isaias, the Chief Financial Officer (CFO) and the Department of Financial Services (DFS) have opened two Insurance Assistance Hubs in the Panhandle to help policyholders file claims and speak directly with insurance carriers.
Hub Locations and Hours
Morgan Sports Complex (Okaloosa County)
Address: 4200 Indian Bayou Trail, Destin, FL 32541
Opening Date: Sunday, October 11, 2026 (1:00 p.m. – 4:00 p.m. Central)
Regular Hours: Monday, October 12 through Friday, October 16, 2026 (9:00 a.m. – 4:00 p.m. Central daily)
The University of West Florida (Escambia County)
Address: Parking Lot B, 11000 University Parkway, Pensacola, FL 32514
Opening Date: Monday, October 12, 2026 (1:00 p.m. – 4:00 p.m. Central)
Regular Hours: Tuesday, October 13 through Friday, October 16, 2026 (9:00 a.m. – 4:00 p.m. Central daily)
What to Expect
In-Person Support: Insurance company representatives and DFS Division of Consumer Services staff are on-site to help file claims on the spot and answer questions.
Preparation Tip: Bring photos, videos, and policy documentation of your property damage to speed up the process.