09/15/2021
We Are Hiring! Join A Winning Team🏆
We provide a competitive Salary, Bonuses, Commissions, full Health Insurance & more benefits.
We invest in our teams success and your career development. We are an energetic, client-focused team of insurance professionals whose top priority is to deliver happiness through service. We pride ourselves on being able to handle difficult situations that clients have, all while providing clarity and effective solutions.
SKILLS YOUR SHOULD HAVE:
- Must Speak both Spanish and English fluently
- Cross-Sell and upsell our products.
- You deliver high-quality customer service in a way that generates us referral business.
- You are a master at setting appointments.
- Answer and direct phone calls.
- Organize weekly meetings and appointments &
- Ensure appointments are completed and rescheduling as needed.
- You handle as many customer service tasks as you can for the sales agents so they are able to focus on sales and annual insurance reviews.
- Check voicemail and distribute messages.
- Greet walk-in customers and vendors.
- Provide general support to visitors
- Take payments and handle any billing issues that the agent or customer is having.
- Learning the Farmers billing system, and getting fully trained to spread payments, answer questions, request extensions, and reinstatements.
- Balance the payments each day and prepare deposits for the bank.
𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐯𝐞 𝐃𝐮𝐭𝐢𝐞𝐬
- Reply to email, phone or face-to-face inquiries.
- Contacting customers on a daily basis for required payments.
- Follow up with agents to ensure required documentation is received and approved.
- Ensure the reception area is tidy.
- Place our bi-weekly office supply order on amazon.
- Take and relay messages.
𝐉𝐨𝐛 𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬
- Existing Insurance License is a Plus
- Proven admin or assistant experience
- Proven sales skills.
- Knowledge of office management systems and procedures
- Excellent time management skills
- Attention to detail and problem-solving skills
- Computer savvy, including exporting documents, converting to and from PDFs, etc
- Excellent written and verbal communication skills (English and Spanish) is an advantage
- Strong organizational and planning skills
- Proficient in Googe Suite (Gmail, Docs, Sheet, Drive, etc), Monday.com, Slack, MS Office (Word, Excel)
- High school diploma or equivalent; college degree is an advantage
- Must be able to stay professional, and adapt to different conversations including upset customers
- Must have excellent multi-tasking skills and be able to work under pressure
HERE ARE YOUR BENEFITS
- Commissions on top of your salary
- Performance Bonus
- ALL major holidays are PAID and are non-working days
- 7 Days Vacation Leave per year
Interested applicants please message us on Facebook Messenger and please send your resume to [Email hidden]
