09/06/2025
5.0 star review received on Experience.com for Jim Conway | Loan Officer/Sales Manager | Primary Residential Mortgage, Inc. by Cole M - As first-time homebuyers working through the Maryland SmartBuy Program, my wife and I could not have asked for a better loan officer than Jim Conway. He explained every step of the process clearly, was always available to answer questions (even late calls from our agent), and guided us seamlessly through the unique requirements of the Maryland Mortgage Program. Jim kept us informed from start to finish and made what could have been a stressful process feel straightforward and manageable. His professionalism, responsiveness, and expertise stood out to us and there’s truly no reason to work with anyone else. Thank you Jim!
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