06/25/2026
If I don’t write your insurance with a particular carrier, unfortunately, I can’t access your policy with that carrier, EVEN IF I write through them.
For example, I just had a call where a guy has Progressive. He was having trouble accessing his online portal. I gave him their customer service number. He’s Progressive Direct and has no local agent … he kept stating he lives in Park Hills. That doesn’t matter, unfortunately.
Yes, I write through Progressive, but I am not entitled to look at ALL Progressive policies. I only have access to what our agency writes.
We write through MANY different carriers and it is this way with all of them.