Kentucky Financial Guardians,INC

09/09/2021

To protect families by advising them on their insurance needs, and offering them insurance products. After you have completed training, you can work anywhere that has an internet connection.

09/03/2021

This position can be a temp to hire position. Work successfully for 6 months and we will discuss a full time position.

Envision having the power and responsibility to service and help families with their insurance policy questions. Everyday you will have a positive impact on the families that Kentucky Financial Guardians serve by helping customers resolve their questions related to their policies.

Kentucky Financial Guardians Corporation Customer Service Representatives are the first line of contact for customer queries regarding their insurance policy. You will need to take personal responsibility for identifying customer needs and responding in a timely manner, while providing a high value customer experience.

Responsibilities Including but not limited to:

1.Answering customer questions with a professional attitude and empathy.

2.Taking accurate notes of the client's situation if it is not within you can not handle.

3.Effectively utilizing and navigating internal resources, and business partner relationships.

4.Demonstrating excellent call handling skills, patience and respect with complex and non-complex calls.

5.Establishing rapport customers, making them feel unique and valued.

6.Completing Customer Service Representative training now and
continuing education.
7.Help manage appointments.

8.Organize paperwork

Skills Needed:

1.Your ability to uncover hidden client needs using effective fact finding.

2.Your ability to identify actions necessary to complete tasks and obtain results.

3.Have a positive attitude.

4.Ability to listen to and work with diverse customers with a wide range of challenges to achieve outcomes where everybody wins.

5.Learn quickly and retain information to assist with decision-making.

6.Be able to display understanding.

7.Excellent interpersonal skills both written and verbal.

8.Multi-Tasking ( able to talk and research at the same time).

9.Being responsible and punctual.

10.Display organizational skills.

10/28/2020

Make sure your furry friends stay healthy and safe this autumn with these four safety tips.

There’s nothing like the crisp, cool air and luscious foliage to get you excited for the changing seasons. Your pet, too, is probably welcoming a break from summer's hot, sticky weather. But fall is also a time of lurking dangers for our furry friends. From household poisons to cold weather hazard...

10/26/2020

For 39 years, American Humane has celebrated “Adopt-a-Dog Month” each October. Be a hero this month and adopt a dog from your local shelter or rescue group.

Since 1981, American Humane has celebrated “Adopt-a-Dog Month®” each October in an effort to help the estimated 3-4 million animals waiting in shelters every year get the loving, forever homes that they deserve. Be a hero this month and adopt…

10/22/2020

As a small business owner, it's important to take advantage of all tools and resources to help you grow and sustain your business. While working from home, utilize Google Grow for small business to access free digital training and resources to help your small business adapt, grow, and better serve your community.

Explore free digital training, tools, courses, and resources to help your small business adapt, grow, and better serve your community.

10/15/2020

While some people are still not comfortable traveling, some people plan to travel for work or the holidays. If you have to travel this holiday season, use these tips to protect yourself and others, whether you're taking a plane, a train, a bus, or an automobile.

In this COVID-19 travel toolkit, Consumer Reports shows you how to protect yourself and others, whether you’re taking a plane, a train, a bus, or an automobile.

10/12/2020

Website accessibility has become more of an issue small business owners weren't previously aware of. If you still aren't familiarized with web accessibility, and whether or not your businesses website is, make it a priority.

Read the full article to learn more:

If you've yet to have familiarize yourself with web accessibility, now's the time to make it a priority.

10/09/2020

Fire Prevention Week is October 4-10. Use this website to make a fire evacuation plan for your family and to learn more about fire prevention:

Since 1922, Fire Prevention Week (FPW) has been observed on the Sunday through Saturday period in which October 9 falls to commemorate the Great Chicago Fire of 1871. The theme of the 2018 campaign is “Look. Listen. Learn. Be aware. Fire can happen anywhere."

09/23/2020

It's easy to become distracted with everything going on in the world currently and with the uncertainty of when we will all return to work. Use these tips and tricks to stay focused on your work throughout the entire workday.

When circumstances distract you and you can't focus, these simple techniques are how to stay focused at work and get more done.

09/21/2020

Even though many of us are "grounded" from air travel, around 75 percent of Americans still plan to take a short road trip in the near future. If you plan to take a road trip this year, consider this list of great American road trips.

Partner Content: Choose the driving escape that fits you best from these four fantastic routes.

09/18/2020

Many things have changed for businesses since the start of the pandemic, training included. Here are four tips to effectively train your employees during and after the pandemic.

As small businesses, although it may be challenging, it is also imperative to educate, train and prepare our employees for a post-COVID world