10/28/2025
Whew!! What a year.
Looking back on year three, and looking forward to year four, we are both thankful and excited.
Thankful to have the absolute best team of IAs in the country as well as the most faithful and loyal clients we could ever ask for.
This year was a challenge. We have experienced growing pains and handled them with grace. We have overhauled our workflows completely to handle a surge such as what was seen on 3/15 - one of the most severe hailstorms ever seen in the state of Kentucky. BDA handled every single assignment we received within our guidelines, and received minimal supplements, which speaks to the level of discipline, accuracy, and determination of our expert team.
We received zero complaints for the numerous claims we have handled this year - in fact we have received more praise for our hard work, accuracy, and integrity than we ever have before.
Looking forward, there are HUGE things to come and be excited for. We are investing in our firm more than any other. These new changes will disrupt the market and offer a platform with a level of service and efficiency that clients and IAs will not find anywhere else. I cannot wait for everyone to see what we have in store.
Here's to year four. Thank you to every single person that made it happen.