07/18/2025
!!!!!!ATTENTION โ IMPORTANT ANNOUNCEMENT!!!!!!
EFFECTIVE SEPTEMBER 2nd, 2025, we will be incorporating changes to our office hours. We will be open Monday โ Thursday from 8:30AM โ 5:00 PM, closed from 12:00PM โ 1:00PM for lunch, and open Fridays 8:30AM โ 1:00PM.
As a reminder, if you are unable to make it into the office to make payments, you are always welcome to call our office at 641-682-8191, pay online, pay through the State Farm mobile app, mail your payment to 523 Church St. Ottumwa, IA 52501, OR drop off your payment in our front door mail slot.
If you need assistance, email addresses and our mobile cell number will be listed below. We will respond as soon as we are able to!
Doug โ [email protected]
Vickie โ [email protected]
Lisa โ [email protected]
Danielle โ [email protected]
Kinalynn โ [email protected]
Office mobile cell number โ> 641-387-5214, this is monitored throughout the business day and used periodically, but please call our office at 641-682-8191 during normal business hours. Any calls or texts to the cellphone will be responded to during the next business day if contacted outside of normal business hours.
To best serve you as a valued customer and/or new prospective customer, we recommend calling our office to set up an appointment for non-emergencies!
We greatly appreciate the opportunity to work with you and consider it an honor that you choose us to do business with!
Monday โ Thursday 8:30AM โ 5:00PM (Closed Noon โ 1:00PM)
Friday 8:30AM โ 1:00PM