What are the opening hours?

Monday 8:30am - 5pm Tuesday 8:30am - 5pm Wednesday 8:30am - 5pm Thursday 8:30am - 5pm Friday 8:30am - 1pm

Doug Bauman- State Farm Insurance Agent

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United States
Ottumwa, IA
Doug Bauman- State Farm Insurance Agent

Doug Bauman State Farm has been servicing the Ottumwa area for 45+ years!

04/03/2026

We are working hard to comb through the claims from the Hail storm that came through yesterday. Thank you all for your patience while we work with everyone who has stopped in or called us.

If you are turning in claims online or over the phone please know your deductibles!! You can find those deductibles on your Declarations page, or by calling us! There are options to file online through the website, the mobile app, or calling claims. You are always welcome to contact us at your local office for claim help. Policyholders will be contacted in the order the claim was received.

We will be in the office until 1PM today. If you have an emergency over the weekend you can contact 641-387-5214, which is our office cell phone and will be periodically checked.

12/23/2025

TIME Magazine, in partnership with Statista, ranked State Farm as the #1 Best Auto Insurance Brand in the United States, and one of the World's Best Brands.Time Magazine's World's Best BrandsThis honor comes following a comprehensive survey of opinions ...

12/18/2025

❄️2025 HOLIDAY HOURS❄️

We will be closing early at 3PM on Wednesday, December 24th and we will be closed on Thursday, December 25th and Friday, December 26th.

On Wednesday, December 31st we will be closing early at 3PM, and we will be closed Thursday, January 1st. The office will be open Friday, January 2nd from 8:30AM-1:00PM.

If you are needing to make a payment you are welcome to do so through your mobile app or on the website using your account login. You are welcome to call our 800 number that is listed on our website for service while the office is closed. Please note that corporate has their own Holiday Hours as well.

We hope you all are able to enjoy this Holiday season with friends and family. For those that are travelling, we wish you safe travels! Thank you all for allowing us to service your insurance needs, we are so thankful to round out the year 2025 with you as our valued customers! Stay safe this Holiday season.

Wishing you a Merry Christmas and many Blessings for the New Year!w

12/01/2025

We told you to keep an eye on our page for exciting news, our 2026 calendars are here!!🥳 There is one order we are still waiting on, but it should be here soon.
We hope you had a great Thanksgiving, and thank you all for the well wishes! We are very grateful for each and every one of you.

11/27/2025

Happy Thanksgiving! The office will be closed Thursday 11/27/2025 and Friday 11/28/2025. We will be back in the office Monday 12/01/2025.

Keep a look out on the page for some exciting news coming soon! 📆

09/09/2025

Did you know September is Life Insurance Awareness Month?

We would be so thrilled to chat with you about planning for your future and the future of those you love! Lisa, Danielle, and Doug are ready to talk to you to find what best suits your needs, and they can't wait to see you. 😁

09/01/2025

We will be closed Monday, September 1st. We will be back on Tuesday, September 2nd with our new hours! Reminder, those new hours are Monday - Thursday 8:30AM - 5:00 PM closed 12:00PM - 1:00PM, and Fridays 8:30AM - 1:00PM. We hope you had a great Labor Day Weekend 😁

08/26/2025

If you didn’t already know, today is Vickie’s birthday! Please help us wish her a very happy birthday!!🎁🎈🎉 Vickie, we are so appreciative of everything you do, and we hope you have the best day!

07/18/2025

!!!!!!ATTENTION – IMPORTANT ANNOUNCEMENT!!!!!!

EFFECTIVE SEPTEMBER 2nd, 2025, we will be incorporating changes to our office hours. We will be open Monday – Thursday from 8:30AM – 5:00 PM, closed from 12:00PM – 1:00PM for lunch, and open Fridays 8:30AM – 1:00PM.

As a reminder, if you are unable to make it into the office to make payments, you are always welcome to call our office at 641-682-8191, pay online, pay through the State Farm mobile app, mail your payment to 523 Church St. Ottumwa, IA 52501, OR drop off your payment in our front door mail slot.

If you need assistance, email addresses and our mobile cell number will be listed below. We will respond as soon as we are able to!
Doug – [email protected]
Vickie – [email protected]
Lisa – [email protected]
Danielle – [email protected]
Kinalynn – [email protected]

Office mobile cell number –> 641-387-5214, this is monitored throughout the business day and used periodically, but please call our office at 641-682-8191 during normal business hours. Any calls or texts to the cellphone will be responded to during the next business day if contacted outside of normal business hours.

To best serve you as a valued customer and/or new prospective customer, we recommend calling our office to set up an appointment for non-emergencies!

We greatly appreciate the opportunity to work with you and consider it an honor that you choose us to do business with!

Monday – Thursday 8:30AM – 5:00PM (Closed Noon – 1:00PM)
Friday 8:30AM – 1:00PM

07/03/2025

The office will be closed tomorrow July 4th in observance of the Holiday. We will all be back in the office on Monday July 7th. Wishing you all a safe and enjoyable holiday weekend! ☀️

06/07/2025

Can you believe 103 years ago the first State Farm policy was written? That means The Bauman Family has been involved with State Farm for 74 of those years! Happy anniversary, State Farm; we can’t wait to see what the future holds.

Address

523 Church Street
Ottumwa, IA
52501

Opening Hours

Monday	8:30am - 5pm
Tuesday	8:30am - 5pm
Wednesday	8:30am - 5pm
Thursday	8:30am - 5pm
Friday	8:30am - 1pm

Website

https://www.statefarm.com/agent/US/IA/Ottumwa/Doug-Bauman-44X8H1YS000?adlt=strict

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