We also have a Drive-up Window option! The hours of operation are Monday - Friday 7:30am - 4:30pm. Established in 1965 by Donald E. Richards, the agency branched out to Columbus in 1970, Watertown in 1975 and later to Oshkosh and West Bend. In 1997, Richards Benefits & Financial Services was formed to better assist customers with employee benefits. As an independent insurance agency, we are able t
o quote many different carriers to find the right product at the right price for you or your business. Providing value to our customers with experience, expertise and customer service has allowed us to become one of the largest full service agencies in Wisconsin with over 50 employees and six regional offices; Beaver Dam, Columbus, Oshkosh, Watertown, West Bend and Richards Benefits in Beaver Dam.